Retail Store Closing Lead - Part-Time
Listed on 2026-06-06
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Retail
Customer Service Rep, Retail & Store Manager, Retail Associate/ Customer Service, General Retail
If you want an exciting job with one of the largest off-price retail stores in the nation, join Burlington Stores, Inc. as a Retail Store Closing Lead!
Responsibilities- Role model for exemplary customer service behaviors and provide a great customer service experience to all customers and associates.
- Engage associates, promote open communication, provide recognition and coaching in the moment.
- Touch base with each associate to establish priorities.
- Monitor the front‑end experience and ensure a great first and last impression.
- Observe and provide feedback to the Customer Service Lead on speed of checkout, line management and friendliness.
- Review daily staffing, lunch/break schedules and cashier coverage.
- Assign backup cashier to ensure timely processing during peak periods.
- Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.
- Follow up on assigned workload planner and tasks and ensure completion; ensure associates understand the expectations and have the tools necessary to perform them.
- Conduct AM/PM store rallies.
- Complete closing communication for opening Manager on Duty.
- Excited to deliver great value to customers every day.
- Take pride and ownership in helping drive positive results for a team.
- Committed to treating colleagues and customers with respect.
- Believe in the power of diversity and inclusion.
- Willing to participate in initiatives that positively impact the world around you.
Competitive wage: $16 per hour. Part‑time associates based on hours worked may be eligible for Burlington’s benefits package, including medical coverage and a 401(k) plan, up to four hours of paid time off after one year of service, up to eight paid holidays, and paid sick time in accordance with applicable law. You will also receive an associate discount. The position is regular part‑time with flexible hours, including nights, weekends, and holidays as required.
Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.
Location:
321
A. Speen Street, Natick, MA 01760.
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