Assistant Store Manager

About the Role

As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team.
• Build customer loyalty through Company-sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Benefits we love: schedules that fit your life, health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, education “Advance You” Program (free GED or bachelor’s degree tuition or ESL), paid time off, holidays, and parental leave, adoption assistance, charitable matching gifts, professional and personal development, and more.

Compensation for this position ranges from $21.00 - $27.25 per hour based on experience and location.

Carter’s is an Equal Opportunity and affirmative Action employer. Carter’s complies with applicable state and federal laws and is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.