Assistant Store Manager

Location: Natick, Massachusetts | Natick Mall

Salary:
Starting at $50,000+ Bonus

Reports to: Store Manager

WHY JOIN JACK&JONES?

At JACK & JONES, we believe great retail starts with strong leadership at every level.

As an Assistant Store Manager, you’ll play a key role in supporting the daily operations of a high-volume, fast-paced store, while developing your leadership skills and preparing for your next step into Store Management.

You’ll be part of a brand that combines denim heritage with a trend-driven mindset, within a global company that offers real opportunities for growth and development.

WHAT WE OFFER:

• Competitive salary + performance-based bonus
• Generous paid time off + personal days
• Opportunity to grow within a renowned global company expanding in the US market
• Clear pathway to Store Manager and beyond
• Hands-on experience in leading a high-volume retail business
• Opportunities to support new store openings and key projects
• Access to ongoing leadership development and training programs

Support the Business. Lead the Floor. Develop Your Team.

We’re looking for a motivated retail leader to support the Store Manager in driving results, leading the team, and delivering an exceptional customer experience.

• Support the Store Manager in leading, coaching, and developing a team of 7–15 colleagues
• Provide real-time feedback and coaching on the sales floor
• Help drive a positive, high-energy team culture
• Step in to lead the store in the absence of the Store Manager

• Support delivery of key KPIs including sales, conversion, ATV, and UPT
• Lead by example in customer service and selling behaviors
• Assist in analyzing performance and executing action plans to improve results
• Ensure strong product knowledge and visual merchandising standards

• Support daily store operations including scheduling, inventory, and stock flow
• Ensure smooth execution of opening/closing procedures
• Maintain a clean, organized, and customer-ready store environment

• Support recruitment efforts including interviews and onboarding
• Help train and develop team members
• Contribute to building a strong internal talent pipeline
• Ensure adherence to company policies and procedures
• Support loss prevention practices and inventory accuracy
• Maintain Health & Safety standards

• 1–3+ years of experience in a retail leadership role
• Proven ability to support sales performance and customer experience
• Strong communication and coaching skills
• Commercially aware and eager to learn
• Organized and comfortable in a fast-paced environment
• Passionate about fashion and retail

Interested? Apply now, we interview on an ongoing basis, so don’t miss out! We provide equal opportunities for everyone, irrespective of gender, age, ethnicity, national origin, sexual orientation, disability, or religious background, while creating an empowering environment where people can thrive and develop. For more information, visit  .

JACK & JONES is high-quality fashion for young men. Founded in 1990, it is now the largest business unit within BESTSELLER and, with 1000+ stores worldwide, one of the leading menswear retailers globally. With denim at its core, JACK & JONES combines heritage with innovation to deliver contemporary fashion.