Retail Sales - Kids' Apparel & Shoes - Natick Mall

Summary

Join the store team as a Retail Sales associate focused on Kids' apparel and shoes at the Natick Mall. You will deliver exceptional customer service, drive both in-store and digital sales, and build lasting relationships with shoppers. The role requires flexibility in schedule and the ability to support department operations to keep the sales floor customer ready.

• Set and achieve sales goals through in-store and digital selling channels, using text and social media when appropriate.
• Build and maintain strong customer relationships by providing personalized style and fit advice.
• Process orders, open Nordstrom Rewards accounts, assist with re-merchandising, price markdowns, stocking, and light cleaning.
• Collaborate with team members and occasionally support duties in other departments as needed.

• Excellent communication and people skills with a customer-focused mindset.
• Self-motivated, goal-oriented, and comfortable using technology and networking to achieve sales targets.
• Ability to prioritize multiple tasks in a fast-paced team environment and work a flexible schedule based on business needs.
• Physical ability to move continuously for 6–8 hours, perform frequent bending and reaching, and lift items regularly up to 10 pounds and occasionally up to 25 pounds.