Store Office Representative

Jordan's Furniture Retail Store Office Position

Do you love working in retail and an office setting? Working in our retail store office will give you a balance of face-to-face customer service and ability to multitask and work in a high-volume store where you can assist customers with administrative duties while giving the ultimate customer service.

This position starts at $18-$20 per hour. The schedule is Friday, Saturday and Sunday.

Why you will love Jordan's Furniture.

• Great benefits – medical, dental, vision, employee discount and more!
• Unique culture
• Flexible work schedule
• Fast paced environment – your days will fly by.
• Career growth – the possibilities are endless.
• The best of both worlds – work in an office position and in a retail environment to wow our customers in person and over the phone

What we stand for—where work is fun and values matter!

At Jordan's, we live the J-Way! Our average employee tenure is 12 years! Every day, our team embodies values that make a real difference:

• We care… a lot – because kindness and support are at the heart of everything we do.
• We do the right thing – integrity is non-negotiable.
• We dare to think differently – innovation keeps us ahead of the game.
• We make work fun – yes, fun! Because great energy fuels great work

Responsibilities we need you to perform.

• Interacting with customers in a courteous and professional manner, creating raving fans!
• Assisting sales consultants with finalizing sales orders including payment transactions, delivery set up, etc.
• Triaging incoming phone calls
• Contacting customers to resolve delivery and service issues. Interacting with various departments to assist in resolving any issues
• Reconciling cash drawer at the end of a shift

Here's what skills we need you to bring.

• Proficient computer skills and ability to learn new programs
• Ability to interact with customers in a friendly and courteous manner
• Excellent mathematical and organizational skills
• Must be able to read and communicate effectively
• 1-2 years of retail experience preferred but not required

Pay range: $18-$20 per hour

We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.