Retail Store Closing Lead - Part-Time

If you want an exciting job with one of the largest off‑price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Store Closing Lead!

The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. They circulate throughout the store, engaging in customer and associate interaction consistent with Burlington’s Core Values, and utilize the Retail Store Closing Lead Sales‑Driving Priorities to provide coaching, recognition, and task follow‑up. The role supports the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.

• Role model for exemplary customer service behaviors, providing a great Customer Service experience to all customers and associates with a high level of professionalism
• Engage associates, promote open communication, and provide recognition and coaching in the moment
• Touch base with each associate to establish priorities
• Monitor the front‑end experience and ensure a great first and last impression
• Observe and provide feedback to the Customer Service Lead on speed of checkout, line management, and friendliness
• Review daily staffing, lunch/break schedules, and cashier coverage
• Assign backup cashier to ensure timely processing during peak periods
• Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover
• Follow up on assigned workload planner and tasks and ensure completion, ensuring associates understand the expectations and have the tools necessary to perform them
• Conduct AM/PM store rallies
• Complete closing communication for Opening Manager on Duty

• Are excited to deliver great values to customers every day
• Take a sense of pride and ownership in helping drive positive results for a team
• Are committed to treating colleagues and customers with respect
• Believe in the power of diversity and inclusion
• Want to participate in initiatives that positively impact the world around you

You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington’s benefits package, which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

Burlington provides a variety of training and development opportunities so associates can grow with the company.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Location:

00027 - Natick, 321

A. Speen Street, 01760