Venue Technician

OVERVIEW

The Venue Technician ("Venue Tech") works closely with the Venue Technician Lead to ensure a best-in-class gameplay experience for Level
99 guests. You will work in the trenches, hands‑on, to assist with the maintenance, repair, improvement, and replacement of Level
99’s attractions and Entertainment facilities. The Venue Technician is passionate about getting the details right, meeting guest needs before being asked, and ensuring a safe, clean and well‑maintained venue.

A Level
99 Venue Tech has honesty and personal integrity that is above reproach, prefers a joyful and positive approach to challenging situations, chooses humility over the need to "be right," and in all things acts as though you are the Owner and Operator of their venue.

• Troubleshoot electro‑mechanical systems, sets, wiring, facilities items and other systems throughout the venue.
• Repair and maintain Level
  99’s facility and attraction elements, using skills/techniques that may include expert craftsmanship in a variety of materials including wood, metal, plastics, etc., painting, surfacing, and refinishing, including decorative and scenic elements, practical wiring of electro‑mechanical devices and systems, troubleshooting of PCs, networks, micro‑controllers, and other electronic equipment.
• Maintain up to date knowledge in the safe and efficient use of all relevant shop hand and power tools.
• Study and interpret shop drawings, sketches, wiring diagrams, and other design documents.
• Have a working knowledge of general facility maintenance practices such as plumbing, HVAC, wiring, etc.
• Assist in updating and maintaining documentation, procedures, and the attraction maintenance log to ensure the proper, efficient, and safe operation of the attractions and the Entertainment space as a whole.
• Keep individual work spaces, and the building as a whole, clean, organized, and efficient.
• Perform preventative maintenance and weekly inspections/upkeep for Level
  99 attractions as needed.
• Maintain an organized, prioritized, continuously updated, personal task list, with estimated completion dates.
• Research, specify, and purchase products and solutions for recurring venue maintenance items.
• Prioritize personal safety and the safety of coworkers and guests in the day‑to‑day execution of duties.
• Continuously uphold Level
  99 brand and visual standards across all parts of the business, including product, experience, graphic design, and display standards, as well as environmental cleanliness and organization.
• Ensure guest safety within the venue, continuously monitoring and addressing any foreseeable risks to guests’ health and welfare.
• Take initiative, seeing what needs to be done and assembling the resources to accomplish self‑determined goals, in continual pursuit of improvement of our guest experience and venue performance.
• Follow the direction of supervisors and manage time effectively.
• Maintain a positive, upbeat, pro‑active attitude and inspire the same in fellow team members.
• Occasional travel to facilitate the opening of new venues.
• Other duties, as assigned.
• Highly organized with strong attention to detail.
• Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness to pressing technical issues as required.
• Able to work ten‑hour-plus shifts, plus ability to stand, sit, squat, or walk for extended periods, walk up and down stairs/ladders, and read/interpret technical manuals and instructions.
• Able to grasp, reach overhead, push, lift and carry up to 50 pounds.
• Ability to prioritize, multi‑task, calmly and effectively work with a leader under tight deadlines, manage multiple projects, and work in a fast‑paced, deadline‑oriented…