Overnight Community Life Ambassador

Description

At the San Diego Rescue Mission, we are driven by a profound belief in compassion, service, and the transformative power of Jesus' love. Our mission goes beyond charity; it is a calling to love our neighbors and provide hope and healing to those experiencing homelessness. We are committed to creating a holistic approach to recovery and rehabilitation, ensuring that our programs serve as safe havens for men, women, and children in need.

A Community Life Ambassador (CLA) serves all San Diego Rescue Mission Programs and promotes community building, student/guest health, safety and accountability. Community Life Ambassadors support students/guests in their daily needs, creating a stable and safe environment necessary for a holistic approach to recovery and healing.

The Overnight Housekeeping‑Focused Community Life Ambassador (CLA) plays a critical role in maintaining facility cleanliness, sanitation, and readiness for daily operations. This role is primarily responsible for detailed overnight cleaning, stocking, and facility upkeep, while also supporting guest safety, logging and ministry presence during quiet hours. This position is ideal for someone who is detail‑oriented, dependable, and motivated to serve through excellence in facility care recognizing that cleanliness and order are foundational to dignity, safety and healing.

• Provide facility cleaning & readiness:
  Perform deep overnight cleaning of all residential, program/shelter and common areas; sanitize high‑touch surfaces; strip and remake beds; launder linens; remove trash and bio‑waste; sweep, mop, vacuum and polish floors; restock toiletries, PPE and supplies; complete cleaning rotations and prepare spaces for morning operations; and promptly report maintenance needs.
• Overnight operations, safety & documentation:
  Maintain visible overnight presence and conduct facility rounds; monitor for unusual activity; support quiet‑hours; assist with basic guest needs; follow emergency protocols; communicate incidents to supervisors; complete detailed e‑logs and housekeeping checklists; document guest interactions and sanitation issues; and support compliance standards and inspections.
• Ministry presence and Guest care:
  Uphold a trauma‑informed and respectful environment; engage guests calmly and professionally; represent the Mission's values in conduct and communication; and reinforce community standards, accountability, and dignity throughout the overnight shift.
• Represent the Mission, Vision and Values and continue to grow professionally and spiritually.

Education
:
Refer to experience. AA in Social Services, Psychology, Human Development, Ministry or related field from an accredited institution (or commensurate experience, equating to 1 year) is a plus.

Experience
:
Custodial, housekeeping, janitorial or facilities experience strongly preferred; experience working with vulnerable populations helpful;
Nonprofit or shelter experience a plus.

Lived experience of homelessness counts towards education and experience.

• Exceptional attention to detail
• Strong sanitation and cleaning practices
• Ability to work independently and overnight as part of a team
• Calm demeanor and good judgement
• Comfortable following checklists and protocols
• Time management and task prioritization
• Dependable attendance
• Physically able to stand, walk, lift, bend and clean for extended periods of time
• Coordinate and/or direct a variety of complex tasks and assignments simultaneously and successfully.

The San Diego Rescue Mission (SDRM) is both an equal opportunity employer and a Christian ministry. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex (including breastfeeding, or a medical condition related to breastfeeding), marital status, parental status, military status, veteran's status, pregnancy, medication condition, genetic characteristics, genetic information, disability or any other protected status in accordance with applicable federal, state and local laws.

However, as a registered non‑profit religious organization, SDRM reserves the right to…