Installation Technician, Vehicle Electronic Equipment

Installation Technician, Vehicle Electronic Equipment

Are you passionate about technology and supporting first responders? If so, read on! As a member of NorcomCT's technical services team, you will be an integral part of our core mission to provide technology solutions and services that help first responders, towns, and cities support and protect their communities. Our technical staff provides "best in class" support to keep our client's mission critical systems up and available every day.

Motorola is the world leader in public safety communications and NorcomCT is the premier Motorola partner in New England. Our company provides a wide range of products and services and our technical services team is made up of a variety of highly specialized positions. We are currently seeking applicants to be a part of our Mobile Services team. A Mobile Services Technician installs, troubleshoots, repairs and verifies operation of after-market electronic and other equipment in vehicles.

Vehicles in which work is performed includes standard passenger vehicles, small and large trucks, highway trucks, fire apparatus, police vehicles, ambulances and a wide variety of specialty vehicles. Work is performed in our facility and at the client's location with company supplied vehicles. This position requires basic automotive electronics and mechanical knowledge as well as proficiency in the use of Windows computers and applications.

Daily responsibilities and the opportunity for advancement are based on the skills and experience that a candidate possesses. All interested individuals are encouraged to apply.

Pay Rate: $24.00 to $36.50/hour ($49,920.00 - $76,000 annually) Pay rate based on applicant's skills, experience, training/education, certifications and licenses. Benefits include Medical, Dental, Disability and Life insurance, 401k, Paid Time Off, Paid Holidays and Profit Sharing Bonuses

Naugatuck, CT – This position is based out of our Naugatuck Headquarters to support clients throughout Connecticut and occasionally in Western Massachusetts. Once training is completed, this position may be dispatched from an employee's home so long as it is within our service area. Employees are required to travel to our Naugatuck headquarters location during the workday to facilitate onboarding and training and as required going forward.

NorcomCT, a leader in the wireless communications industry, is headquartered in Naugatuck, Connecticut. We specialize in the design, sale, implementation and support of wireless communications and other technology solutions for public safety, government, and commercial clients throughout Connecticut and Western Massachusetts. We are proud to offer industry leading Motorola products and solutions and have been recognized as an outstanding Motorola Solutions Sales Partner and Service Provider.

As we continue to succeed and grow, we are seeking talented, enthusiastic individuals to join our team of over 60 employees to provide world class products, solutions and support to our clients. Our clients depend on our products to help protect the public and save lives, and they rely on our team to provide solutions and support to ensure their mission critical systems are always available to support their agency's objectives and provide a lifeline to first responders.

• Installs, troubleshoots, repairs and verifies operation of after-market electronic and other equipment both in our facility and at the client's location in company supplied vehicles. A Mobile Services Technician works on passenger vehicles, small and large trucks, highway trucks, fire apparatus, police vehicles, ambulances and a wide variety of specialty vehicles.
• Troubleshoots and repairs electronic equipment, cabling and antennas mounted in vehicles both in our facility and in client locations.
• Reviews orders and equipment prior to installation.
• Programs and configures equipment before and after installation.
• Reviews potential work and provides details of labor and materials required to facilitate the creation of client quotes.
• Provides operational instructions about equipment to clients.
• Delivers and picks up materials at client locations.
• Completes documentation of activities, project/service status, hours, and materials used to provide for client follow up, project close out, employee payroll and billing.
• Keeps assigned vehicle and work area neat, clean and maintained, and keeps materials, inventory and tools secure and organized.
• Other duties as required.

• Knowledge of basic automotive electronics and mechanical systems. Applicant must be familiar with concepts such as:
• AC/DC voltage and current
• Understanding of wire size
• Switches and relays
• Use of a Digital Voltmeter
• Exceptional attention to detail.
• Excellent customer service skills and ability to provide world-class support.
• Ability to read and interpret instructions and diagrams.
• Ability to resolve issues or escalate in a timely manner while following…