Associate Process Manager-WFM

Design, develop, implement and maintain MIS and WFM processes and systems
Ensure that MIS and WFM systems are effectively and efficiently managed
Ensure that all MIS and WFM systems comply with regulatory requirements
Identify opportunities to improve the effectiveness and efficiency of MIS and WFM processes and systems
Develop and maintain process documentation and training materials
Collaborate with other departments to ensure that MIS and WFM systems are integrated with other business processes
Manage a team of MIS and WFM professionals, including hiring, training, coaching, and performance management
Develop and manage the MIS and WFM budget

Requirements:
Bachelor's degree in computer science, information systems, or related field
5+ years of experience in MIS and WFM process management
Experience in managing a team of MIS and WFM professionals
Strong knowledge of MIS and WFM software and systems
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Strong project management skills

Shift
-Night (Rotational week off & rotational shift )