Office Position; Customer Service & Scheduling Coordinator

Job Title:

Office Position (Customer Service and Scheduling Coordinator)

Employment Type:

Full-Time, Year-Round

Address: 3097 County Road O Tekamah, NE 68061

Pheasant Bonanza is seeking a reliable and organized Office Secretary to support daily administrative operations. This role is essential in keeping the office running smoothly, assisting staff, and ensuring excellent communication with customers, vendors, and team members.

• Answer and direct phone calls, emails, and in-person inquiries in a professional manner
• Greet and checkout customers, clients, and visitors and provide general assistance
• Maintain organized filing systems (digital and physical)
• Schedule appointments, meetings, and coordinate calendars
• Assist with data entry, record keeping, and basic bookkeeping tasks
• Prepare documents, reports, and correspondence as needed
• Manage office supplies inventory and place orders when necessary
• Support team members with administrative tasks and special projects
• Handle customer service tasks such as bookings, inquiries, or follow-ups
• Maintain confidentiality of sensitive business information
• Manage pro shop and inventory
• Assisting with other tasks as needed

• Previous administrative or office experience preferred
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Friendly, professional demeanor and strong customer service skills
• Ability to work flexible hours and weekends

• Dependability and punctuality
• Ability to work independently and as part of a team
• Interest in outdoor, dogs, hunting, or lodge-style business operations is a plus
• Office setting with regular interaction with customers and staff
• May involve seasonal fluctuations depending on business activity
• Competitive hourly wage / salary (based on experience)
• Employee perks related to Pheasant Bonanza services