Program Business Specialist

Provides administrative support with an emphasis on coordinating and facilitating billing and accounts payable processes. This position also ensures accuracy of provider billings and payments for assistance to youth and operates within strict daily and monthly deadlines.

• Provides safe and effective services and adheres to policies related to safety and boundaries with service recipients.
• Attends safety and abuse risk management training as assigned.
• Adheres to procedures related to managing high‑risk activities and supervising service recipients.
• Reports suspicious or inappropriate behaviors and policy violations.
• Follows mandated abuse reporting requirements.
• Provides administrative business support for the program.
• Works with contracting entities to ensure that the program is accurately paid for services provided to youth or families.
• Reviews provider payments for discrepancies and exceptions, prepares and reconciles bills, and verifies that authorization for payment is current; submits necessary documents for reauthorization as needed.
• Works with program staff to ensure that reports are filed with contracting agencies on time to facilitate timely and accurate payment of services.
• Performs data entry quickly and efficiently; detects and prevents data entry errors.
• Completes work within appropriate time frames, prevents backlog, and assists other departmental staff or takes on additional duties as needed.
• Provides administrative support including ordering office equipment and supplies, phone coverage, mail, and tasks associated with financial reporting.
• Maintains and secures records in a manner which ensures that the records are easily retrievable for compliance and audit purposes and also complies with the record‑retention policy.
• Provides outstanding customer service both internally and externally.
• Collects, inputs, and maintains payroll data and forwards electronically to appropriate approvers.
• Compiles and maintains a procedural manual for job tasks.

Knowledge of office administrative procedures, practices, and filing methods. Strong computer skills in Microsoft Office, including Excel and Word. Ability to work independently, meet deadlines and multi‑task while maintaining quality standards. Ability to work effectively with multiple individuals in a highly tactful, yet precise and professional manner. Ability to be dependable and punctual regarding scheduling and attendance. Ability to communicate with individuals in the organization and with external contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.

• High school diploma or equivalent required.

• Associate’s degree preferred.

This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set‑up.

Boys Town is an equal employment opportunity employer and participates in the E‑Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status.

To request a disability‑related accommodation in the application process, contact us at