Clinic Manager ​/ Senior Staff Nurse [ Specialist Clinic

Clinic Manager

Working

Location:

East/ Orchard (rotating between two locations)

• Monday to Friday: 8.30am to 5pm
• Saturday: 8.30am to 1pm

• Oversee the daily operations of the clinic and ensure smooth clinic workflow.
• Manage front desk operations, including patient registration, appointment scheduling, phone enquiries and cashiering.
• Supervise clinic staff and ensure duties are carried out efficiently and professionally.
• Coordinate doctor’s consultation sessions, minor clinic procedures, inpatient procedure arrangements and patient follow-ups.
• Liaise with insurance companies on claims, pre-authorisations, Letter of Guarantee and related matters.
• Handle patient enquiries, feedback and service-related matters professionally.
• Ensure accurate documentation of patient records, billing, payments and clinic transactions.
• Tabulate and reconcile daily clinic financial takings and transactions.
• Manage clinic inventory, including stock take, replenishment of supplies and medication inventory.
• Assist with medication dispensing and ensure proper documentation is maintained.
• Support clinic administrative matters, including reports, filing, claims and operational coordination.
• Ensure clinic compliance with internal procedures, infection control, workplace safety and service standards.
• Coordinate staff roster, leave planning and manpower arrangement between 2 clinics when required.
• Perform other ad-hoc duties as assigned by the doctor or management.

• With relevant working experience as clinic manager
• Experience in private / specialist clinic setting will be an advantage
• Able to supervise clinic staff and manage day-to-day clinic operations independently
• Experience with Plato software