Evening Concierge — Senior Living & Guest Services

Concierge – Hillcrest Highlands of Gretna

Location: Hillcrest Highlands of Gretna

Address: 10890 S. 208th Street, Gretna, NE 68028

Schedule: Monday - Friday 3:00pm to 11:00pm

Starting Pay: $15.50 + depending on experience

Hillcrest Health & Living is currently seeking a Concierge to join our team at Hillcrest Highlands of Gretna.

At Hillcrest Highlands of Gretna, our Concierge team plays an important role in creating a welcoming, professional, and supportive experience for residents, families, visitors, vendors, and team members. This role is a great fit for someone who enjoys helping others, staying organized, and being a trusted point of contact in a senior living environment.

What You’ll Get To Do

• Serve as a welcoming point of contact for residents, visitors, vendors, and team members
• Assist residents with personalized services and daily needs
• Manage incoming calls, visitors, and outside vendors
• Support the Administrator and Marketing team with clerical and office management tasks
• Maintain the shift Daily Activity Log
• Monitor security cameras and complete security checks throughout common areas
• Complete spa end-of-day checklist responsibilities
• Assist with trash removal, laundry, and light housekeeping support as needed
• Help keep the lobby, administrative areas, and theater clean and organized
• Support Assisted Living, Memory Care, Environmental Services, and other departments as needed
• Assist with setup and takedown of meeting rooms and Highlands Hall

• High school diploma or equivalent required
• At least one year of administrative office experience preferred
• Knowledge of Microsoft Windows and Microsoft Office
• Post-high school training or degree with a business emphasis preferred
• Strong customer service, communication, and organizational skills
• Ability to stay calm, flexible, and professional in stressful situations
• Strong attention to detail and ability to work in a fast-paced environment
• Ability to speak, read, and write English
• Ability to lift up to 35 pounds and perform repetitive sitting, bending, and standing movements
• Comfort using technology and resources efficiently
• Ability to follow infection control standards, policies, and procedures
• STAR mentality:
  Selfless, Tough, Accountable, Respectful