Universal Banker Fort Calhoun,NE Job Fort Calhoun Nebraska USA,Customer Service/HelpDesk

Position: Universal Banker - Full-time - Fort Calhoun, NE
Location: Fort Calhoun

Using sound banking and business practices, the Universal Banker will serve the needs of both existing and prospective customers. The ideal candidate is a self-starter who thrives in a team-oriented environment, delivers remarkable customer service, and demonstrates a high level of professionalism and confidentiality. Prior cash handling experience is essential, and the ability to build strong customer relationships is key to success in this role.

DUTIES

AND RESPONSIBILITIES

Consistently provide top-notch, high quality customer service, analysis, and consultation, for all existing and potential customers, while accurately and effectively processing transactions and supporting sales.

Process transactions for various bank products and services including, but not limited to: deposits, withdrawals, loan payments, cashier checks, opening and processing new accounts, maintaining existing accounts, referrals and inventory of branch items as needed.

Reconcile and balance teller drawers, vault, mail drop and night depository. Investigate discrepancies and make corrections as needed.

Provide efficient and courteous customer service, cross-marketing products, and services to generate new business for the financial institution.

Prepare, compile, and maintain relevant documentation regarding all bank products/transactions ensuring compliance with all bank policy and procedures and regulatory laws and regulations.

Performs other duties such as answering calls and assisting other departments when appropriate.

Exhibit professional behavior and promote positive working relationships.

MINIMUM REQUIREMENTS

High school education or GED
1-2 years of customer service, sales and/or cash handling experience
Self-motivated with a demonstrated aptitude and desire for sales achievement
Passion for customer service and helping people
Ability, motivation and preference to succeed in a goal-driven environment
Superior customer relationship building skills
Ability to maintain and balance a cash drawer
Comfortable making outreach calls to consumer or business customers and/or prospects
Proficient working knowledge of computer software, including Microsoft Office Suite
Comfortable with technology i.e. smartphones, iPads, online banking, remote deposit capture, ATM deposits, etc
Basic understanding of personal finances and concept of budgeting
Good organizational skills

Must be available to work a flexible schedule Monday through Saturday
Ability to function in a team environment
Excellent verbal and written communication skills
Strong commitment to personal growth, learning and success
Ability to interact with customers and team members in a professional and personable manner
Detailed oriented with the ability to follow established policies and procedures

DESIRABLE REQUIREMENTS

Associate’s and/or Bachelor’s degree in business, accounting or related area
1-2 years banking experience
Basic knowledge of small business, mortgages, and lending services

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

EEO

Member FDIC

#J-18808-Ljbffr

Universal Banker Fort Calhoun, NE