Clinic Receptionist

Overview

Job Summary and Responsibilities As our Clinic Receptionist, you will be the welcoming face of our clinic, providing essential administrative support and ensuring a smooth patient experience. Your role is vital in maintaining an organized and efficient healthcare environment, from managing patient check-ins and appointments to handling critical patient information with utmost accuracy. You'll play a key part in patient satisfaction and clinic operations, reflecting our commitment to human kindness at every interaction.

• Answer and route phone calls, schedule appointments, and meticulously collect, verify, and update patient demographic, copay, and insurance information.
• Manage document scanning, prepare patient charts, and assist with check-out procedures, including collecting payments and scheduling follow-up care.
• Ensure timely communication regarding appointments and support general office needs like mail handling and supply ordering.
• Collaborate closely with clinical staff to ensure patient flow and informed care.

• At least one year of experience in customer service, clerical, or business-related functions.
• Strong organizational skills and the ability to manage multiple tasks effectively.
• Commitment to maintaining patient confidentiality and adhering to policies and standards.
• Bilingual abilities and experience with electronic health records (EHR) systems are a plus.

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers options and access. We offer more than 20 specialties and 100 convenient locations, with some clinics offering extended hours.

$15.67 - $22.14 /hour