Clinic Assistant (Office Hours

Responsible for reception duties regarding, registration, financial counselling, collection of payment and other administration duties

Women's Health, Breast Care

• Perform patient registration for all patients by obtaining patient's addresses, contact details, insurance, information and medical histories accurately
• Answer phone call/Whats App/emails timely for appointment requests/queries/surgeries
• Book lab/surgeries for patients, facilitate smooth arrangements and ensure results are promptly received for doctor's review
• Provide accurate financial counselling for procedures/surgeries patient and the patient's family
• Assist in applying for insurance LOG & other matters relating to insurance (eg. Enquiries)
• Cashiering duties & and ensuring accurate closure of daily accounts
• Submit claims promptly and accurately for corporate patients
• Ensure that all relevant patient medical reports/forms and  scanned and saved.
• Maintain cleanliness and tidiness of counter and patient's waiting areas
• Understand basic principles of breast disease & treatments
• Provide patient education on pre-op and post-op instructions (eg fasting, admission time)
• Accurately referral sources for new patients into the system
• Assume additional adhoc duties as directed by supervisors.

• Good communication and interpersonal skill
• Collaborative, team player
• Positive & friendly attitude - initiative, cooperative, helpful, efficient
• Computer literacy
• Preferably has experience in healthcare setting