Lodge Manager & Head of Housekeeping

Lodge Manager & Head of Housekeeping

Pheasant Bonanza is a premier Orvis-Endorsed Wing shooting lodge and gun dog training facility, recently named the 2025 Wing shooting Lodge of the Year. Operating on more than 5000 acres along Nebraska's Loess Hills, the club offers a variety of hunting (emphasis on upland hunting), a 20-station sporting clays course, Helice, 5-stand, skeet trap fields, rifle range, and first-class accommodations in our cabins or the Benjamin Schoonover Lodge.

The Lodge Manager & Director of Housekeeping is a cleaning position but they are also responsible for the overall operation, presentation, and guest experience at the Pheasant Bonanza lodge/cabins. This is a hands-on leadership role that combines hospitality management with maintaining top-tier cleanliness standards. The ideal candidate takes pride in creating a welcoming, well-run lodge environment for all guests.

Key Responsibilities

Lodge Operations & Guest Experience

· Manage daily lodge operations

· Ensure a high-quality, welcoming experience for all guests

· Coordinate lodging assignments, schedules, and special requests

· Communicate with managers and staff to align daily plans and guest needs

· Handle guest questions or concerns in a professional, timely manner

· Assist with group bookings, events, and special lodge activities

Housekeeping & Facility Management

· Oversee and perform cleaning of guest rooms, bathrooms, and common areas

· Ensure all rooms are clean, stocked, and guest-ready in reasonable timing

· Maintain overall lodge cleanliness, organization, and appearance

· Manage laundry, linens, and supply inventory

· Create and manage cleaning schedules based on occupancy

· Identify and report maintenance issues promptly

Staff Coordination & Support

· Supervise and assist any housekeeping or lodge support staff

· Help train staff on cleanliness and guest service standards

· Step in wherever needed to ensure smooth daily operations

· Assist office staff to cover office duties

· Assist in other tasks as needed

Qualifications

· Experience in hospitality, lodge management, or housekeeping preferred

· Strong organizational and leadership skills

· Excellent communication and customer service abilities

· High attention to detail and cleanliness standards

· Self-motivated and willing to take a hands-on approach

· Ability to multitask and work flexible hours and weekends, especially during hunting season

What We're Looking For

Someone who treats the lodge like their own—keeping it clean, running smoothly, and making sure every guest leaves impressed and wanting to come back.

Preferred Traits

• Attention to detail
• Dependability and punctuality
• Ability to work independently and as part of a team
• Interest in outdoor, dogs, hunting, or lodge-style business operations is a plus

Work Environment

• Lodge setting with regular interaction with customers and staff
• May involve seasonal fluctuations depending on business activity

Compensation & Benefits

• Competitive hourly wage / salary (based on experience)
• Employee perks related to Pheasant Bonanza services
• Paid time off