Assistant Manager

We are seeking an Assistant Manager to join the team at 49 Seats in the Orchard Central Region. This is a full-time position that offers an excellent opportunity to advance your career in hospitality management. As Assistant Manager, you will play a crucial role in supporting the day-to-day operations of our establishment, ensuring exceptional service delivery and maintaining the highest standards of hospitality.

You will work closely with the management team to drive business performance, enhance guest experiences, and foster a positive working environment for our staff.

Support the General Manager in overseeing all aspects of daily restaurant operations and service delivery

Manage staff scheduling, training, and performance to ensure adequate coverage and service excellence

Supervise front-of-house and back-of-house teams, ensuring adherence to company standards and protocols

Monitor and maintain food safety, health and hygiene standards in compliance with all relevant regulations

Handle guest complaints and concerns promptly and professionally, ensuring positive resolutions

Assist in inventory management, stock control, and cost management initiatives

Contribute to marketing and promotional activities to drive customer engagement and revenue growth

Maintain accurate records and reports related to operations, finances, and staff management

Foster a positive team culture that promotes collaboration, accountability, and professional development

Support the implementation of new procedures, systems, and service improvements

Proven experience in hospitality management, preferably in a restaurant or food service environment

Strong leadership and team management skills with the ability to motivate and develop staff

Excellent communication and interpersonal abilities, with a customer-focused mindset

Knowledge of food safety, health and hygiene regulations and best practices

Proficiency in point-of-sale (POS) systems and restaurant management software

Sound understanding of financial management, including budgeting and cost control

Ability to work effectively under pressure and manage multiple priorities simultaneously

Flexibility to work varied shifts, including evenings, weekends, and public holidays as required

A passion for delivering exceptional guest experiences and maintaining service excellence

Problem-solving skills and the ability to make sound decisions independently

49 Seats is a dynamic and innovative hospitality establishment located in the Orchard Central Region. We are dedicated to providing outstanding dining experiences through exceptional food, attentive service, and a welcoming atmosphere. Our mission is to create memorable moments for our guests whilst maintaining a positive and engaging workplace for our team. We pride ourselves on our commitment to quality, professionalism, and continuous improvement.

As a growing business in the hospitality sector, we value talented individuals who are passionate about service excellence and are keen to contribute to our success.