Senior ServiceNow Developer
Listed on 2026-06-27
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IT/Tech
IT Project Manager, Cloud Computing: Infrastructure & Operations, IT Consultant, IT Business Analyst
Senior Service Now Developer
Service Now is at the heart of how ASSA ABLOY delivers and manages IT services globally. In this role, you will ensure the platform is trusted and effective — with high-quality CMDB data, reliable Discovery processes, and a scalable architecture supporting a complex international environment.
Your work will define how infrastructure, services, and dependencies are modelled, governed, and consumed through the Service Now CMDB across a global organisation.
The role
You will be driving key areas of the Service Now platform, with a strong focus on CMDB and Discovery. Working closely with Service Now Solution architects and infrastructure and service management teams, you will translate technical and business needs into reliable, well-governed platform solutions that scale across a global environment.
You will act as a senior technical reference point, helping to strengthen standards, improve consistency, and drive long-term platform quality and stability.
What you will work on
- Design and develop Service Now solutions aligned with infrastructure and service needs
- Own and improve CMDB structure, data quality, and lifecycle management (CSDM alignment)
- Configure and optimise Service Now Discovery and related integrations
- Develop scoped applications, scripts, and integrations using platform best practices
- Ensure platform security, stability, and compliance with internal standards
- Collaborate with IT teams to model services and dependencies accurately
What will help you succeed
- Strong hands-on experience as a Service Now Developer in enterprise environments
- Deep knowledge of CMDB, CSDM, and service modelling
- Proven experience with Service Now Discovery and infrastructure data sources
- Good understanding of IT infrastructure (cloud, on-prem, networks, servers)
- Service Now System Administrator certification (additional certifications is a plus)
- ITIL knowledge and experience in global organisations
Why ASSA ABLOY
You will join a global organisation where Service Now is a core platform for IT operations, directly influencing how services are delivered and understood worldwide.
This is an environment where technical ownership matters and where improvements to data quality and platform structure have real operational impact.
- Meaningful mission: Improve the accuracy and reliability of global IT service data
- Innovation and scale: Work in a complex international Service Now environment with deep CMDB and Discovery integration
- Autonomy and trust: Take ownership of technical decisions and influence platform standards
- Growth and development: Strengthen your position as a senior Service Now specialist
- Work–life balance: Hybrid working with a pragmatic, Scandinavian approach to work
Ready to take ownership of Service Now at scale?
If you enjoy solving complex CMDB and Discovery challenges and want to shape a platform used across a global organisation, we would like to hear from you.
Apply today — we review applications continuously.
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