Global Strategic Transformation Partner, Customer Services and Delivery; f​/m​/d

Global Strategic Transformation Partner

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Global Strategic Transformation Partner (f/m/d) are senior strategic advisors who help CIOs and business executives unlock value by modernizing their product and application landscapes and reducing long-standing technical debt. Combining deep industry insight with broad business and architectural expertise, they guide organizations in reshaping legacy portfolios, eliminating redundant systems, and freeing up resources to accelerate innovation. These experts are assigned to selected customers with significant adoption potential and substantial transformation backlogs.

As trusted C-level partners, they provide industry-sector-specific guidance and a clear view of the complete business and technology landscape through long-term, embedded engagements. They help leadership teams align SAP capabilities with enterprise-wide goals and design roadmaps that propel organizations to the next stage of transformation and value creation.

Key priorities:

• Embed SAP strategy into the customer's holistic IT and business strategy, shaping overall technology and investment decisions with broad, cross-industry insights to maximize value from the SAP portfolio.
• Shape cloud & AI transformation strategy — Guide CIOs and CxOs in aligning technology direction with enterprise-wide goals using (AI) innovations from SAP.
• Influence modern architecture choices — Advocate for simplified, scalable designs grounded in RISE with SAP.
• Promote innovation-led value creation — Connect financial/economical value drives of customers to foster strategic adoption of SAPs innovations.
• Enable insight-driven decisions — Orchestrate digitalized business transformation process, leveraging SAPs Integrated toolchain powered by AI to support faster time to transformation outcomes.
• Advise on resilient digital foundations — Co-develop architecture and design decisions that strengthen the customer's total digital landscape, creating adaptable, trusted, and future-ready environments across SAP and non-SAP domains.
• Strengthen governance, alignment & adoption — Enable aligned goals, clear roadmaps, and effective governance that accelerate the scalable adoption of the SAP capabilities customers have subscribed to.

The Global Strategic Transformation Partner is an exclusive and highly selective senior role for chosen strategic accounts, holding a uniquely elevated position within SAP's stakeholder landscape. Operating as a trusted peer to customer CIOs and business executives, the Global Strategic Transformation Partner combines deep SAP expertise with broad non-SAP and cross-industry insight, providing a holistic strategic perspective that guides customers through complex transformation decisions.

Working in close partnership with the Managing Partner, the broader account team and the RISE Enterprise Architect. The Global Strategic Transformation Partner serves as the strategic linchpin that aligns customer stakeholders and SAP's strategic forces across the account. By unifying strategy, architecture, and adoption, the role orchestrates the right experts, methods, and delivery capabilities to accelerate the adoption of SAP innovations and drive measurable outcomes.

At the same time, it maintains a strong connection to Product Engineering, ensuring that customer insights, adoption barriers, and emerging requirements are systematically fed into product development and roadmap evolution.

Responsibilities:

• Provide strategic architecture leadership and transformation orchestration:
  Guide CIOs and business executives in shaping end-to-end transformation strategies by creating transparency on current and target architectures, aligning SAP and non-SAP…