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Senior CRM Executive - (Luxury Retail

Job in Orchard, Antelope County, Nebraska, 68764, USA
Listing for: Workle Recruitment Agency
Full Time position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    CRM Systems & Management, Digital Marketing, Social Media Marketing
  • Marketing / Advertising / PR
    CRM Systems & Management, Digital Marketing, Social Media Marketing
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Senior CRM Executive - (Luxury Retail)
Location: Orchard

We're on the hunt for a passionate and hands-on Senior CRM & Digital Marketing Executive to join a well-established premium lifestyle brand. This role puts you right at the heart of customer engagement — from building smarter CRM workflows to running impactful digital campaigns across local and regional markets.

Responsibilities
  • Support implementation, rollout, and maintenance of CRM systems across business and regional markets
  • Maintain CRM SOPs, data integrity, and best practices across all markets
  • Optimise CRM workflows covering lead acquisition, profiling, segmentation, campaign execution, and reporting
  • Conduct regular CRM housekeeping including data cleansing and database maintenance
  • Execute CRM campaigns including EDMs, Whats App, event invitations, and post-event follow-ups
  • Ensure accurate lead capture and follow-up across events, walk-ins, and digital campaigns
  • Support VIP engagement, customer gifting, and personalised client communications
  • Generate monthly CRM reports and dashboards tracking campaign performance and database growth
  • Analyse campaign data and provide actionable insights to management
  • Execute digital campaigns across Meta and programmatic platforms
  • Support website updates, landing pages, and digital asset coordination
  • Coordinate with agencies for timely campaign execution and track digital performance metrics
Requirements
  • Degree or Diploma in Marketing, Mass Communications, Public Relations, or a related field
  • Minimum 2 years of relevant experience in CRM and digital marketing
  • Familiarity with CRM platforms such as Hub Spot, Salesforce, or Microsoft Dynamics 365
  • A dynamic team player with a creative mindset and proficiency in customer engagement strategies
  • EA License No: 19C9611
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Position Requirements
10+ Years work experience
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