Operations Manager

Job Purpose

Manage and schedule daily plant production, packaging, and shipping efficiently to provide high-quality products to our customers. Ensure all equipment is maintained for operating efficiency, provide effective leadership to maximize production while maintaining a high degree of employee satisfaction, and support and uphold the company’s food safety and quality assurance programs. This includes adhering to all applicable food safety regulations, participating in training, promptly reporting any food safety concerns, and actively contributing to a culture of continuous improvement in food safety practices.

• Form, develop, and coach an operating team.
• Manage daily employee activities such as timekeeping, vacation, overtime, and employee attendance policies.
• Provide performance feedback to employees on a regular basis including performance reviews.
• Assist in the development and formulation of long- and short‑range planning, policies, programs, and objectives.
• Ensure standards for product quality, equipment, and operator performance are maintained while using cost‑effective technology to maximize production; preserve fixed assets and recommend purchases of new equipment and improvements to plant property.
• Develop, monitor, and report on operating costs within functional areas.
• Ensure orders are manufactured according to specifications and quality standards are met.
• Manage policy deployment in the areas of LEAN manufacturing techniques, cost reduction, on‑time work order completion, safety, customer satisfaction, and plant performance measures.
• Manage compliance with state and federal agencies.
• Work effectively and relate well with others; exhibit a professional manner in dealing with others, maintaining constructive working relationships.
• Apply personnel practices that adhere to Good Manufacturing Practices standards (GMP).
• Recognize downward performance trends and act on that data to improve performance.
• Gather data and execute a daily strategy that maximizes product quality and productivity.
• Establish and monitor training goals; ensure initial and recurring training is accomplished and documented.
• Troubleshoot production problems on a timely basis.
• Communicate with other departments to schedule sanitation or maintenance activities.
• Ensure inventory is scanned into and out of the computerized inventory system using hand‑held scanners as required.
• Ensure required paperwork is completed accurately and completely.
• Have knowledge and proficiency in Alphia Business Systems as required by position.
• Ensure supplies are available for production or packaging.
• Maintain strategic alignment across all shifts.
• Communicate team performance and operation with incoming shifts.
• Be accountable for meeting or exceeding safety standards.
• Investigate all accidents occurring on assigned shift.
• Operate forklift (Alphia certification required).
• Follow established procedures to ensure that Alphia produces safe, quality food, meeting all governmental regulations.

• Strong leadership skills – ability to engage, motivate, and develop both hourly and salaried employees with a range of backgrounds, education, and experience; natural coach with a servant leadership style.
• Strong decision‑making skills with ability to use data and subjective measures to analyze diverse options to optimize decisions that are best for business.
• Ability to communicate both verbally and in written form.
• Ability to receive and provide instructions in a positive manner.
• Basic math skills, including addition, subtraction, and percentages.
• Ability to multi‑task.
• Ability to use specifications, directions for processing or complicated drawings, advanced machine drawings, advanced applied mathematics, and handbook formulas.
• Ability to use complicated measuring and testing instruments, including computer hardware and software.

• Education:
  
  High school diploma and/or GED required.
• Experience:
  
  A minimum of 5 years production and supervisory experience in a manufacturing environment required; business management experience working with metrics, goals, objectives, budgets, and planning.
• Willingness to work in a team environment and contribute to group goals.

Alphia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.