Specialty Clinic Support Nurse Job Geneva Nebraska USA,Nursing

Job Details

Job Location:

Fillmore County Hospital - Geneva, NE 68361

Position Type:
Full Time

POSITION PURPOSE

The Specialty Clinic LPN/RN Clinical Support Nurse is a dynamic clinical support role responsible for coordinating patient care activities while supporting efficient specialty clinic operations. This position blends clinical nursing, EHR management, referral and scheduling coordination, telephone triage, and operational workflow support to enhance patient care, improve clinic efficiency, and serve as a vital resource for providers and the interdisciplinary team.

QUALIFICATIONS

Graduate of an accredited Practical Nursing or Registered Nurse program
Current Nebraska LPN or RN license (or eligibility for licensure)
Basic Life Support (BLS)
Two or more years of ambulatory, specialty clinic, surgical, or outpatient nursing experience preferred
Experience using Oracle Health/Cerner or comparable electronic health record preferred
Knowledge of referral process, surgery coordination, and ambulatory clinic workflows preferred

KNOWLEDGE, SKILLS, AND ABILITIES

Strong clinical assessment and patient care skills.
Knowledge of ambulatory nursing and specialty clinic workflows.
Proficiency with electronic health records and computerized order entry.
Excellent organizational and time management skills.
Ability to prioritize multiple competing responsibilities in a fast-paced environment.
Strong communication and interpersonal skills.
Ability to work independently while collaborating effectively within a multidisciplinary team.
Commitment to providing exceptional patient-centered care.
Ability to identify workflow improvements and adapt to changing operational needs.

GENERAL REQUIREMENTS

Ability to add, subtract, multiply, and divide
Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, safety rulings, operational and maintenance and organizational policies / procedures
Ability to write reports and correspondence
Ability to effectively present information to patients, families, employees, health care providers, etc...
Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and health care providers
Ability to work with skill in identifying problems; making frequent decisions regarding method of performance

EQUIPMENT, TOOLS, MATERIALS

Calculator
Computer and printer
Fax and copy machine
General office materials/supplies
Information Systems
Telephone system
All Patient Care Equipment: IV pumps, lifts, beds, monitors, computers, glucometers, oximeters, pneumatics, CPM, etc.

SECURITY/ACCESS

Will have access to the facility 24 hours a day.

Will have access to confidential information abiding by the organizations privacy policies and regulations concerning this information.

Essential

Job Duties and Responsibilities

Manage Electronic Health Record (EHR) Documentation

Enter provider orders into the EHR, including future, standing, and immediate orders, according to established protocols.
Ensure documentation is complete, accurate, and compliant with organizational and regulatory standards.
Assist with abstraction or entry of historical patient information as required.
Maintain accurate patient records and support evolving EHR workflows.

Coordinate Patient Referrals

Process incoming and outgoing referrals in collaboration with providers and scheduling staff.
Verify required documentation is complete before referral processing.
Coordinate referrals with outside providers, specialty services, and ancillary departments.
Monitor referral status and facilitate timely follow-up.

Coordinate Follow-Up Care

Schedule follow-up appointments prior to patient departure whenever appropriate.
Coordinate additional testing, imaging, laboratory services, or specialty appointments as directed by providers.
Ensure patients understand next steps in their plan of care.

Perform Telephone Triage

Schedule follow-up appointments prior to patient departure whenever appropriate.
Respond to incoming patient telephone calls using established nursing protocols.
Assess patient concerns, determine urgency, and provide appropriate nursing advice within scope of practice.
Escalate concerns to providers when indicated.
Document all telephone encounters in the EHR.

Coordinate Patient Care Across Services

Collaborate with providers, nursing staff, registration, centralized scheduling, surgery scheduling, laboratory, imaging, and other departments to ensure continuity of care.
Communicate patient needs,…