Quality Assurance Supervisor

Since 1912, Phillips Distilling Company (PDC) has been producing high-quality spirits and popular brands. As one of America's oldest family-owned spirits companies, we pride ourselves on our independent spirit and our commitment to innovation, quality, and community. Phillips Distilling Company is currently inviting candidates to apply for a full-time Quality Assurance Supervisor opportunity. The candidate selected for this role will enjoy competitive compensation, annual bonus potential, development opportunities, and a comprehensive benefits package!

Classification: Exempt
Department: 8910 Quality Assurance

Reports To:

Director of Quality

Summary:
The Quality Assurance (QA) Supervisor provides leadership and daily direction to Quality Technicians and Specialists, ensuring timely and effective implementation of all company policies and procedures. This position is also responsible for maintaining a system of quality and reliability testing to ensure product quality and safety. Additional responsibilities include implementing and monitoring programs, analyzing information, and providing feedback for the improvement of systems and processes across the organization.

Essential Functions:

• Provides leadership and daily direction to Quality Technicians, Quality Specialists, and Lead Quality Technician across multiple shifts, working in both a laboratory and manufacturing setting.
• Prepares and conducts performance reviews for direct reports and creates individual goals and development plans for those employees.
• Assists in the implementation and maintenance of policies, SOPs, and quality system programs which ensure proper testing, evaluation, inspection, and technical support to meet product quality standards.
• Reviews operational records to verify compliance and record keeping to QMS program and GFSI certification requirements.
• Assists in investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments.
• Develops and implements procedures and tools for recording, evaluating, and reporting results.
• Ensures customer specifications and sampling requirements are met and concerns are being resolved in a timely and effective manner.
• Actively participates on HACCP and QMS teams to continuously improve the site Food Safety Plan (HACCP/Prerequisite Programs).
• Supports the execution of internal and third-party quality audits and inspections (e.g. regulatory compliance, customer, and certifications) and assists with corrective action implementation.
• Actively participates on committees as assigned.
• Conducts training across multiple departments on quality management system procedures and programs.
• Acts as back-up and provides support to QA staff as needed.
• Performs all other related duties as assigned.

Additional Functions:

• Living and abiding by the Phillips Way and the company’s core values:
  Communication & Collaboration, Dignity & Respect, Accountability, Customer Service and Community.
• Must have the ability to work and participate in an environment that expects all employees to support wellness, safety, quality, and environmental responsibility.
• Must have the ability to think critically, problem solve and choose appropriate course of action based on priority and relative factors.
• Must have computer/technology knowledge and skills necessary to perform job responsibilities.
• Must have strong leadership skills and the ability to hold others accountable.
• Must have advanced knowledge of quality principles and industry standards.
• Must have a general understanding of how a laboratory works with the ability to troubleshoot equipment, perform calibration and testing procedures, and order materials.

Required

Education & Experience:

• Ability to maintain current knowledge, skills and/or certifications relevant to assigned job responsibilities.
• A bachelor's degree in food science, chemistry, biology, microbiology, or related field.
• 3 years of related work experience.
• Equivalent combination of education and experience considered.

Preferred

Education & Experience:

• HACCP Certification/PCQI Certification
• Internal Auditor
• Previous experience working in a laboratory setting.
• Previous experience working…