Press - Barista

Summary

At Magnolia, the Barista is responsible for creating the Magnolia Press experience for our guests by providing prompt service and quality beverages, as well as maintaining a clean and comfortable environment, in line with the Magnolia brand. Baristas may also assist at other Magnolia foods entities as business needs require it. This position works from Magnolia Press in Waco, Texas. It reports to the Store Manager and has no supervisory responsibilities.

• Maintain a calm and friendly demeanor during periods of high volume
• Anticipate guest needs and provide exceptional guest service*
• Perform cash wrap and point of sale duties in an efficient and timely manner
• Educate guests by presenting and explaining the menu and answering questions
• Prepare and sell food and drink products by following approved recipes, preparation, and cooking or baking techniques; ensuring that all equipment is properly utilized per recipe and safety guidelines*
• Prepare ingredients for each recipe by chopping, dicing, slicing, washing, and using additional techniques as needed
• Handle, prepare, and store food in ways that prevent foodborne illnesses and ensure compliance with all food safety standards*
• Finish all product to specific visual requirements in accordance with Magnolia standards
• Communicate with management regarding status of products, quality control issues, problems with equipment, or unusual conditions; adhering to established loss prevention and inventory control procedures*
• Maintain a clean and safe work environment
• Evaluate and modify processes in order to improve efficiency and quality of service
• Contribute to a positive team environment, including giving and receiving feedback and assisting in other Silos Foods entities as needed
• Perform other duties as assigned
• Metrics evaluated on Performance Review

At Magnolia, the Barista is responsible for creating the Magnolia Press experience for our guests by providing prompt service and quality beverages, as well as maintaining a clean and comfortable environment, in line with the Magnolia brand. Baristas may also assist at other Magnolia foods entities as business needs require it. This position works from Magnolia Press in Waco, Texas. It reports to the Store Manager and has no supervisory responsibilities.

• Maintain a calm and friendly demeanor during periods of high volume
• Anticipate guest needs and provide exceptional guest service*
• Perform cash wrap and point of sale duties in an efficient and timely manner
• Educate guests by presenting and explaining the menu and answering questions
• Prepare and sell food and drink products by following approved recipes, preparation, and cooking or baking techniques; ensuring that all equipment is properly utilized per recipe and safety guidelines*
• Prepare ingredients for each recipe by chopping, dicing, slicing, washing, and using additional techniques as needed
• Handle, prepare, and store food in ways that prevent foodborne illnesses and ensure compliance with all food safety standards*
• Finish all product to specific visual requirements in accordance with Magnolia standards
• Communicate with management regarding status of products, quality control issues, problems with equipment, or unusual conditions; adhering to established loss prevention and inventory control procedures*
• Maintain a clean and safe work environment
• Evaluate and modify processes in order to improve efficiency and quality of service
• Contribute to a positive team environment, including giving and receiving feedback and assisting in other Silos Foods entities as needed
• Perform other duties as assigned
• Metrics evaluated on Performance Review

• Teamwork:
  Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals.
• Critical Thinking:
  Identify and communicate challenges in day-to-day activities.
• Expertise:
  Eye for detail, accuracy, and complete all tasks in a timely manner. Willingness to learn and adapt to new processes and technologies.
• Communication:
  Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management.
• Guest Focus:
  Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience.
• Strategy and Goal Setting:
  Approach change with positivity and curiosity. Know your role in achieving team goals.
• Hard skills:
  Strong customer service skills and ability to…