Field Services Technician

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities. We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

Here’s the deal:
We’re on the hunt for an enthusiastic, customer-focused, go-getter to join our team. You’ll be responsible for a wide range of duties related to installing new equipment, troubleshooting existing systems and ensuring all work is completed to ALLO standards in both business and residential settings. This customer facing position requires strong communication skills and a commitment to providing exceptional service.

• Install internet, TV, and phone service for business and residential customers.
• Troubleshoot and work through problems in a logical manner.
• Wire fishing and pulling.
• Prepare various types of cables and field polish connectors.
• Have a working knowledge of telecommunications color code, SIP/PRI, and Hosted IP PBX communications.
• Safe handling of all products and maintaining company issued equipment/tools.
• Commit to Performance Based Organization (PBO) and Easy to Do Business with (ETDBW) philosophy.
• Clean and neat appearance.
• Maintain a clean driving record and pass random drug screenings.
• Prompt attendance to work and scheduled job sites.

High school Diploma or equivalent. Associates degree or 1 year of equivalent work experience.

1 year of telecommunications experience. A networking background is a plus, but not required.

• Being a team player.
• Time management and organizational skills.
• Understanding of basic network routing protocols.
• Knowledge and ability to work with power tools.
• Maintain accurate documentation.
• General knowledge of Microsoft OS.
• Ability to travel outside of home market for extended periods of time based on project and business needs.
• On‑call rotations once trained to a competent level.
• Ability to be flexible on scheduled tasks.
• Willingness to work a flexible schedule.

• Raise objects up to 80 lbs.
• Remain upright on feet for extended periods.
• Remain stationary for extended periods.
• Ability to communicate information.
• Ability to crouch and crawl.
• Move on foot up to 10 miles per day.
• Ability to bend, kneel, and stand.
• Ability to crawl in tight spaces.
• Ability to ascend/descend ladder.
• Ability to carry tools and equipment.
• Ability to operate a computer.
• Ability to observe details at far range.
• Ability to operate hand tools and equipment.
• Ability to operate machinery.
• Ability to work outdoors.
• Ability to work in extreme weather.
• Identify different colors.
• Ability to pass a DOT Physical/Certification.
• Possess/maintain a Valid Driver’s License.

• Free internet and discounts on ALLO services.
• Retirement Plan: 401(k) match up to 5%.
• Health and Wellness: quarterly wellness challenges with cash rewards.
• Medical, vision, and dental coverage with low employee costs.
• Generous Earned Time Off (ETO) program.
• Sponsorship opportunities for community philanthropy.
• Tuition Assistance.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO is a Drug Free and Tobacco Free Workplace.