Advanced Service Technician

Location: Fairfield

Purpose Independently performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager or Shop Foreman.

Responsibilities Performs advanced diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products

Participates in Service EDUCATE Training programs required for the development of skills and knowledge

Mentors Service Technician trainees

Conducts or supports customer clinics

Maintains current knowledge of John Deere and competitive products

Maintains condition of vehicles, inventory, tools and equipment

Maintains a clean work area and performs work in a neat and orderly fashion

Follows all safety rules and regulations in performing work assignments

Completes all reports and forms required in conjunction with work assignments

Accounts for all time and all material used in performing assigned duties

Performs diagnosis and repair in the field

Experience, Education, Skills and Knowledge3+ years experience performing service repairs

Ability to perform advanced repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty

Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment

Excellent skills in operating vehicles and equipment used for diagnostic purposes

Ability to use Service Advisor and basic computer functions

Ability to lift at least 75 lbs. repeatedly

Advanced Service Technician certification preferred

High School Diploma or equivalent experience required;
Associates degree preferred

Valid driver’s license required; CDL (Commercial Driver’s License) and fork lift license preferred

Physical Requirements The physical demands described below are representative of those required to successfully perform the essential functions of this position. This role requires the ability to stand, walk, and remain in stationary positions for extended periods, frequently use hands and arms to operate tools and equipment, and perform repetitive motions. The position involves regularly lifting up to 50 pounds and occasionally up to 75 pounds, as well as bending, kneeling, crouching, and working in various positions, including overhead.

Strong visual ability and the safe operation of tools and machinery are essential, along with regular communication via telephone and email. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

Land Mark is an Equal Employment Opportunity Employer promoted to a diverse workforce.
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