Shop Service Technician

Description

This mechanic position is responsible for performing inspections, diagnoses, and repairs of diesel-powered heavy equipment and/or related equipment or components, following established procedures and guidelines. The role can work independently or as a member of a team to provide mechanical services that satisfy customer needs and achieve departmental goals.

Machine Division (MAC)

Full Time

Waco

Mid‑level position – generally has more than four years of experience and/or demonstrated job‑relevant knowledge/skills. A Level III Technician has moderate knowledge of the field’s standard and technical concepts, practices, and procedures. The Level III Technician performs a variety of standard, complex, and technical tasks; is indirectly supervised and self‑starting; often a team member on a large project.

• Demonstrate alignment with the company's mission and core business values
• Collaborate with key internal/external resources
• Participate in ongoing self‑development

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Troubleshoots and diagnoses equipment malfunctions and failures
• Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
• Rebuilds, repairs, reconditions, and maintains equipment and components
• Demonstrates good customer relations and support; communicates customer needs to shop management
• Plans and controls cost of repair jobs
• Completes parts orders and identifies parts for return
• Mentors and helps train other technicians
• Maintains all equipment and work areas – keeps in good, clean, and orderly condition
• Completes all documents associated with repairs in a timely manner
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Works overtime as required by workload and customers’ needs
• Updates job knowledge by participating in educational opportunities; e.g., Pro Tech Technician Training Paths
• Requires regular and punctual employee attendance
• Performs other duties as assigned

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Knowledge of heavy equipment machines such as dozers, excavators, motor graders, and other dirt‑moving equipment preferred
• Demonstrates proficiency with current computer software, related hardware, and machine electronic systems
• Quality control analysis skills – conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
• Operation and control skills – controlling operations of equipment or systems
• Equipment selection skills – determining the kind of tools and equipment needed to do a job
• Ability to operate a conventional forklift and an overhead crane
• Ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
• Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• Ability to read, write, and understand information
• Ability to listen to and understand information and ideas presented through spoken words and sentences
• Must have/acquire basic mechanic hand and pneumatic tools (metric/standard)

Education and Experience:

• Four or more years of diesel‑powered heavy equipment repair experience preferred
• Ability and knowledge to read/use schematics and diagrams – experience is preferred
• High school diploma or equivalent preferred
• Graduation from a diesel technology program preferred

• None

• Some travel is expected for this position

• Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue
• Frequently moves materials or equipment weighing up to 50…