Workplace and Executive Assistant

Silk is the leading cloud performance platform purpose-built to accelerate and optimize mission-critical applications in the cloud. Enterprises rely on Silk to eliminate cloud bottlenecks, improve performance, reduce costs, and make it possible to run their most demanding workloads  work with large, sophisticated organizations navigating complex cloud migrations—and we help them achieve outcomes traditional cloud infrastructure simply can’t deliver.

Silk is looking for a highly organized, proactive Workplace Experience & Executive Assistant to support our headquarters operations and executive leadership. This role is central to keeping our office running smoothly, creating a great employee experience, and enabling our leaders to focus on high-impact work.

• Own day-to-day office operations, including supplies, inventory, vendors, and facilities coordination.
• Manage office maintenance and repairs; partner with building management and IT as needed.
• Coordinate weekly team lunches, office hospitality, and guest experiences.
• Manage mail, shipping, deliveries, and general office logistics.
• Serve as the primary point of contact for vendor contracts, such as but not limited to the Sheraton hotel partnership and the AT&T business account.

• Collaborate on onboarding, offboarding and other employee experience initiatives
• Support hiring through recruiting coordination and interview logistics.
• Lead the Fun Committee / Vibe Tribe at Needham office driving in-office activities & events

• Manage corporate travel platforms and travel planning.
• Train new hires on travel and expense processes.
• Reconcile corporate credit cards and expenses.
• Coordinate invoices, vendor payments, and budgets.

• Manage calendars, scheduling, and travel for executives.
• Act as liaison between executives and stakeholders.
• Handle ad hoc projects with discretion.

• 3- 4 years of relevant experience.
• Strong organizational and communication skills.
• High discretion and professionalism.
• Cross-functional collaboration experience.
• Proficiency with Office 365 and travel/expense tools.