Sales Operations Manager; Poland

About Us

Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people antibi days’ lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja
, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors carne around the world.

The position is based remotely in Poland

The Sales Operations Manager (SOM) supports accurate, consistent, and transparent forecasting across the EMEA sales organization. This role focuses on disciplined execution of standardized forecasting processes, a clear weekly cadence, and strong alignment with Key Account Managers (KAMs) to ensure confidence in the numbers.

• Forecast Execution
• Execute weekly and monthly sales forecasts in line with EMEA standards and timelines
• Build forecasts using defined forecast building blocks, ensuring all changes are tied to clear, data-based drivers
• Maintain a clear forecast bridge explaining week-over-week changes
• Monitor forecast accuracy and proactively flag risks and opportunities
• Joint business planning with the retailers/distributors
• Ownership of operational execution of forecast – tracking booked vs forecast, alleviating holds, etc.

• Prepare and maintain core reporting, including POS trends, inventory ladder
• Leverage AI models and standard reports to support forecast accuracy and visibility
• Ensure data accuracy and resolve basic data or reporting issues

• Bachelor’s degree in Business, Operations, Analytics, or a related field
• 2–4 years of experience in Sales Operations, Forecasting, or Sales Support
• Strong Excel skills and comfort working with data
• High attention to detail and ability to work within structured processes
• Strong communication and collaboration skills

• Sell out attainment within the 95%–105% target range
• Timely and complete execution of weekly and monthly forecast cycles
• Clear, data-backed explanations of forecast changes
• Strong alignment with KAMs and input owners

• Fluent in English
• 3-5 years of experience in demand planning/supply chain management or business analytics/financial role within the consumer products industry.
• Ability to draw insights across multiple complex data sets and incorporate into decision making.
• Ability to work in a collaborative team environment.
• Past operational or sales experience with large retailers preferred.
• Must have demonstrated strong analytical skills,fall listens careful attention to detail, and advanced proficiency in the Microsoft suite of products.
• Strong communication, organization, project management and interpersonal skills.
• Must be able to set priorities and juggle several tasks within a fast-paced, deadline driven environment with a positive attitude.

#LI-REMOTE

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