Director of Access Marketing and Operations

Director Of Access Marketing And Operations

Neurotech Pharmaceuticals, Inc. is a private biotech company located in Cumberland, RI and Needham, MA. Since our inception more than 20 years ago, our focus has been on developing and commercializing transformative therapies for chronic eye diseases. The core platform technology, Encapsulated Cell Therapy (ECT), is a first-in-class drug delivery platform designed to slow the progression of chronic eye diseases. Neurotech's first commercial product, ENCELTO™ (revakinagene taroretcel-lwey), is approved in the United States for the treatment of adults with idiopathic Macular Telangiectasia Type 2 (Mac Tel).

Encapsulated cell-based gene therapy is designed to provide long-term, sustained delivery of therapeutic proteins for the treatment of chronic eye diseases.

The Director of Access Marketing and Operations will be responsible for the execution of access marketing initiatives supporting ENCELTO™. Reporting to the Senior Director of Access Strategy and Operations, this role develops and delivers customer-focused materials, reimbursement resources, and access communications that support sites of care, healthcare providers, and other stakeholders across the patient access journey. The Director serves as a key partner in translating access strategies into effective marketing execution that facilitates therapy access, reimbursement success, and stakeholder engagement.

In addition, the Director supports the Senior Director, Access Strategy & Operations in driving market access operational excellence by coordinating cross-functional market access initiatives, optimizing access-related processes, managing key operational deliverables, and driving execution across customer-facing access programs.

This position is remote, with travel to the Needham office quarterly and in support of commercial team meetings as needed.

Responsibilities

Access Marketing Execution

• Execute access marketing initiatives supporting ENCELTO™ in alignment with strategic direction established by the Senior Director of Access Strategy and Operations and other Market Access leaders.
• Translate access and reimbursement strategies into customer-facing marketing resources, educational materials, and engagement tactics.
• Lead implementation of access marketing plans designed to support efficient patient access, reimbursement, and surgery completion.

Payer, Site of Care, and Customer Marketing

• Develop and maintain marketing resources that support payers, healthcare providers, sites of care, and other customers throughout the patient access journey for ENCELTO™.
• Create customer-focused materials addressing benefit verification, prior authorization, reimbursement processes, claims submission, coding, billing, and patient support resources for ENCELTO™.
• Partner with cross-functional stakeholders to simplify complex access and reimbursement information into clear, actionable communications.
• Ensure materials are tailored to the needs of stakeholders involved in the treatment, acquisition, and reimbursement process for ENCELTO™.

Buy-and-Bill and Specialty Pharmacy Channel Support

• Develop resources that support provider understanding of product acquisition pathways, including buy-and-bill and specialty pharmacy distribution models.
• Create educational tools that communicate operational workflows, reimbursement considerations, product procurement processes, and site-of-care requirements.
• Partner with Trade, Distribution, Reimbursement, and Patient Services teams to ensure consistency and accuracy of channel-related communications.
• Support development of tools that help customers navigate acquisition, surgery scheduling, reimbursement, and access and reimbursement.

Access Messaging and Payer Value Communication

• Develop resources that support provider understanding of product acquisition pathways, including buy-and-bill and specialty pharmacy distribution models.
• Create educational tools that communicate operational workflows, reimbursement considerations, product procurement processes, and site-of-care requirements.
• Partner with Trade, Distribution, Reimbursement, and Patient Services teams to ensure consistency and…