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HelpDesk/Support Customer Service Rep

Service Support & Dispatch Specialist — In-Office

Job in Needham, Norfolk County, Massachusetts, 02492, USA
Listing for: Ace Service Company
Full Time position
Listed on 2026-04-17
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24 - 31 USD Hourly USD 24.00 31.00 HOUR
Job Description & How to Apply Below
A service company in Needham is looking for a Service Support Specialist/Dispatcher to manage service calls and schedules. This role involves answering customer calls, creating service requests, and dispatching technicians. The ideal candidate should have strong organizational skills, be detail-oriented, and possess experience in customer service. Benefits include health insurance, a 401(k), and paid time off. This full-time in-person position offers a pay range of $24.00–$31.00/hour based on experience.
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