Part Time; Associate Banker, Needham Branch, Needham, MA

As an Associate Banker, you will represent Chase’s brand, culture, and customer‑first approach, delivering exceptional client experiences using the latest banking solutions and technology.

• Create a welcoming environment by greeting clients, managing lobby traffic, scheduling and canceling client meetings, and ensuring clients feel appreciated.
• Assist with day‑to‑day transactions and open new accounts while complying with all policies, procedures, regulatory and banking requirements.
• Educate clients on self‑service technology such as the Chase Mobile App, , and ATMs.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions to help them achieve their financial goals.
• Perform branch operations, including managing cash devices such as the cash vault and ATM while adhering to all bank policies and procedures.

• Put clients first and exceed their expectations with attentive, friendly service.
• Build trusted relationships by demonstrating genuine care and concern during client interactions.
• Engage clients by communicating clearly and politely to understand and anticipate their needs.
• Resolve client issues quickly and accurately while paying close attention to detail.
• Elevate the client experience by working collaboratively with the team to deliver seamless service with care.
• Learn products, services, and procedures quickly and accurately.
• Have client‑service experience or comparable experience.
• Hold a high school diploma or GED equivalent.

• Strong desire to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

We offer a competitive total rewards package, including base salary, commission‑based pay, discretionary incentive compensation, and a range of benefits such as comprehensive health care coverage, on‑site wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.

We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.