Sales & Service Associate
Listed on 2026-06-06
-
Customer Service/HelpDesk
Customer Service Rep, Recreation & Leisure, Bilingual
Benefits
- Opportunity for advancement
- Training & development
Goldfish Swim School is hiring Sales & Service Associates to support our mission of teaching life‑saving water safety skills while delivering a GOLDEN experience for families. This role is ideal for friendly, organized, and reliable candidates who enjoy working with people and are seeking opportunities to grow within a mission‑driven team. Whether you're an experienced customer service professional, someone with sales or childcare experience, or a team‑oriented candidate ready to embrace professional development, we'd love to meet you.
Are you ready to splash into the fun at our 90‑degree pool? Join the Goldfish Swim School - Needham Crew!
Job Type: Part‑Time
Pay: $17 - $19 per hour
Hours
Required:
Minimum of 2 shifts/week (Avg. shift length: 5 hrs/day)
- Greet and assist families in person, over the phone, and via email/text
- Educate families on Goldfish programs, scheduling, and enrollment options
- Complete registration, billing tasks, and daily reports accurately
- Maintain a welcoming front desk environment and support daily facility operations
- Collaborate with pool deck team to ensure a smooth swimming experience
- Must be at least 16 years old
- Strong communication, organization, customer service skills and reliability
- Must be comfortable working with computers and web‑based systems
- Able to learn new technology quickly and navigate Google Workspace platforms
- Sales, customer service, childcare or hospitality experience preferred
- Swim Instructor training and Lifeguard certification required as part of the role
- Paid training provided
- Lifeguard certification is required while employed
- Courses made available to you for completion within 90 days of employment
- You are paid for training time
- Opportunities for internal promotions and leadership growth
- Opportunities to play a role in both the dry and wet side of Goldfish Swim School
Join a supportive team that values development, professionalism, and creating positive experiences for families.
Apply today!
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