Banking Care Center Specialist II - Customer Experience
Job in
Needham, Norfolk County, Massachusetts, 02492, USA
Listed on 2026-08-12
Listing for:
Needham Bank
Full Time
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Bank Customer Service
Job Description & How to Apply Below
Needham Bank is seeking a Customer Care Center Specialist II to deliver customer service and banking solutions to our customers and communities via the Needham Bank Customer Care Center. You will advise, advocate and provide timely service, resolving issues and educating customers on products and services across channels.
Responsibilities include addressing needs, guiding customers through online/mobile options, and maintaining strong customer relationships while adhering to regulatory
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