Customer Service & Rebate Supervisor; Escalations
Job in
Needham, Norfolk County, Massachusetts, 02492, USA
Listed on 2026-08-26
Listing for:
Buoyant
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Resource Innovations in Boston, MA seeks a Customer Service and Rebate Processing Team Supervisor to lead escalation management and support the customer service team.
You will oversee handling escalated issues, coach representatives, and drive process improvements while ensuring first-contact resolution and accurate rebate processing.
This role offers a competitive hourly rate, a discretionary bonus, and a comprehensive benefits package.
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