Senior Product Designer, Agentic UX

Job Brief

You're not just designing screens — you're defining how humans and AI systems work together in one of the most high‑stakes industries in the world. This role sits at the intersection of product design, AI behavior design, and design system engineering, and it's built for someone who wants to set the standard for what agentic UX looks like in financial services.

You'll be embedded with a product team building the conversational intelligence layer for Advisor
360°'s platform — the AI assistant that advisors and their clients use to get things done. You're not downstream of decisions; you're in the room where the experience is defined, shaping what the product does before engineering picks it up.

• Own the experience definition for your product team — determine how advisors and clients interact with the platform, from AI message rendering to multi‑modal response containers, before a single pixel is handed off
• Define how the AI assistant participates as a UX actor — design the visual and behavioral patterns that distinguish AI messages from human ones, surface tool execution in‑thread, and handle streaming responses gracefully
• Design for three participants — advisor, client, and AI — each with distinct information needs, permission levels, and interaction patterns, including intent previews, confidence indicators, and progressive disclosure in chat
• Build and maintain a design system built for agent consumption — semantic naming conventions, design token architecture, Auto Layout for responsive intent, and CLAUDE.md‑encoded instructions that make the system executable by AI agents
• Create predictability within uncertainty — establish structural consistency in tone, format, and response shape so users can build a mental model they trust even when AI output varies
• Prototype fast and evaluate running builds — use Claude Code, Figma MCP, or equivalent AI tools to go from concept to testable artifact without waiting for engineering, then validate on functional prototypes rather than static mockups
• Champion accessibility from the ground up — encode WCAG AA compliance into the token architecture by default, and own the UX‑side of AI content distinguishability for regulatory purposes
• Stay one sprint upstream — the next feature's UX is defined and approved before the current one ships, keeping the PM and Tech Lead unblocked and aligned

• 5+ years of product design experience, with a portfolio that demonstrates systems thinking alongside strong visual and interaction craft
• Demonstrated experience designing for AI or ML‑driven products — you understand non‑deterministic systems and have designed correction and redirection affordances before
• Deep hands‑on fluency with Figma, including component architecture, design variables/tokens, and Auto Layout
• Experience building or contributing to a shared design system, including governance, documentation, and cross‑team adoption
• Ability to prototype in code or with AI‑assisted tools — you don't wait for engineering to test a concept
• Strong product instincts — you can evaluate a plan's UX implications in a technical review, not just in a design critique

• Experience designing conversational UI or chat‑based interfaces, particularly in enterprise or regulated industries
• Familiarity with WCAG AA standards and designing for accessibility at the system level
• Exposure to financial services, wealth tech, or other compliance‑sensitive product environments
• Experience authoring structured AI‑readable documentation (CLAUDE.md, prompt‑based design governance, or equivalent)

It’s not just about work—it’s about building a career and enjoying the ride! Here’s what you can expect:
Why You’ll Love Working With Us:

We believe in recognizing and rewarding performance. Our compensation package includes competitive base salaries, annual performance‑based bonuses, and the chance to share in the equity value you and your colleagues create during your time with the company. We offer comprehensive health benefits, including dental, life, and disability insurance. We also trust our employees to manage their time effectively,…