Events & Showroom Associate
Listed on 2026-02-07
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Entertainment & Gaming
Customer Service Rep
Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja
, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Role Summary
The Events & Showroom Associate – North America supports the execution of Shark Ninja’s retail events, executive showroom experiences, and virtual studio operations. This role ensures that in-office execution remains flawless while senior leaders scale externally across the Americas.
This position is execution-focused and operational in nature, designed to provide consistency, organization, and readiness across customer-facing environments.
Mission
Enable seamless execution of retail events, showroom experiences, and virtual engagements by providing strong operational support, coordination, and attention to detail.
Key Outcomes (First 12 Months)
- Consistently showroom-ready environment for retailer and leadership visits
- Smooth execution of virtual and in-person customer meetings
- Improved operational efficiency through standardized tools and processes
- Reliable support for events led by the Events Manager – Americas
Core Responsibilities
Showroom & Customer Experience
- Maintain the executive showroom to “show-ready” standards
- Coordinate setup and teardown for retailer and leadership meetings
- Support product refreshes, signage updates, and storytelling accuracy
- Support day-to-day readiness of the virtual studio
- Assist with live virtual meetings, trainings, and recordings
- Manage schedules, testing, and basic troubleshooting
Events & Operational Support
- Track and manage sample ordering and inventory
- Support Jira and Airtable workflows for events and operations
- Produce weekly internal newsletters and resource communications
- Assist with invoice tracking, documentation, and process organization
Key Stakeholders
- Events Manager – Americas
- Sales teams
- Retail leadership
- Product, Marketing, and Creative partners
What Success Looks Like
- Events and meetings run smoothly without last-minute issues
- Showroom and studio environments are consistently professional and ready
- Leaders and partners trust operational details are handled without escalation
- Documentation and processes reduce friction for the broader team
Salary and Other Compensation
:
The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Our Culture
At Shark Ninja, we don’t just raise the bar—we push past it every single day.
Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, Shark Ninja product discounts, and more.
We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining…
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