HUD Loan Analyst

Department Overview

Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans. Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff. The Department consists of six main functional areas:
Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance.

• Identify and communicate loan requirements to borrowers.
• Track and collect mortgage payments required by loan documents.
• Daily borrower contact by phone and e‑mail.
• Review of new loan set‑up.
• Monitoring and processing tax disbursements from escrow.
• Reviewing and processing repair disbursements from escrow and tracking and ensuring that repairs are completed by the deadlines set forth in the loan documents.
• Administering Mortgage Insurance Premium (“MIP”) payments.
• Oversight of escrow analysis.
• Preparation of payoff statements.
• Submitting various documents to HUD for tasks that require HUD approval.
• Maintain open communication with borrowers, HUD, and W&D production staff.
• Assist in the automation of key functions of the servicing department as necessary.
• Support senior staff for problem loan management and other non‑routine matters.
• Communicate and problem‑solve daily with teammates, clients, vendors, and other stakeholders, often in combination with travel.
• Perform other duties as assigned.

Bachelor’s degree in finance, business, economics or similar field OR 3 years of relevant experience and/or training, or equivalent combination of education and experience. Familiarity with finance structures and requirements related to Freddie Mac, Fannie Mae and FHA markets a major plus.

• Ability to work as a part of a team, while providing a strong individual contribution.
• Excellent attention to detail, organizational skills, judgment, flexibility, and dependability.
• Excellent communication skills, written and oral, through all levels of the organization as well as interpersonal and customer service skills.
• Proficient in the use of all MS Office products.
• Energetic self‑starter.
• Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
• Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.

This position has an estimated base salary of $55,000 - $65,000 plus discretionary bonus.

Attendance is generally required from 8:30am – 5:30pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.

• Up to 83% subsidized medical payroll deductions
• Competitive dental and vision benefits
• 401(k) + match
• Pre‑tax transit and commuting benefits
• A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
• Paid maternity and parental leave, as well as other family paid leave programs
• Company‑paid life, short and long‑term disability insurance
• Health Savings Account and Healthcare and Dependent Care Flexible Spending
• Career development opportunities
• Empowerment and encouragement to give back – volunteer hours and donation matching

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law.

We strive to be a safe place to ask questions, build professional relationships, and develop careers.