Family Partner

Riverside Community Care

Love what you do!

Exciting opportunity to join our innovative and growing children’s mental health program as a Family Partner! The Family Partner works in partnership with Intensive Care Coordinators to provide education, coaching/training and support to parents/caregivers of a youth receiving Wraparound services from the Community Service agency. We are proud to be the only Community Service Agency in Massachusetts providing services through an enhanced Wraparound Model, Mii Wrap.

Join us and work closely with our Mii Wrap Coach and team to provide strengths-based, supportive services to youth and their families.

Key responsibilities:

• Establish and maintain strong relationships with families, serving as a consistent point of contact and source of support throughout the treatment process.
• Empower families to actively participate in the care planning and decision-making processes, ensuring their voices and preferences are valued and incorporated.

• Work closely with other members of the CBHI team, including clinicians, care coordinators, and therapists.
• Facilitate communication and coordination among all involved parties to ensure seamless service delivery.

• Provide families with information and resources about available services, treatment options, and community supports.
• Serve as an advocate for families, helping them navigate complex systems and overcome barriers to accessing appropriate care.

• Utilize a strengths-based approach to teach parents and caregivers effective strategies for managing challenging behaviors and promoting positive family dynamics.
• Collaborate with families to develop and enhance their coping skills and problem-solving abilities.

• Maintain accurate and up-to-date documentation of all interactions, progress, and interventions according to program guidelines.

Schedule: Full Time, 40 hours flexible hours between 8 a.m.

- 8 p.m. to meet the needs of the families.

Pay Rate: $22.28/hour; increase to $23.28 upon completion of CHW certification; additional $0.96 language differential available.

To learn more about this amazing position, please watch this inspirational video:
Riverside's Family Partners.

Why You'll Love Riverside We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off – all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax‑deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:
Our Benefits. Our Culture. Hear what employees think about working for Riverside!