Receptionist - Part-Time Weekend

North Hill isn’t just a place to work. It’s a place to find community. Team members work together to fulfill North Hill’s mission of providing the highest standard of housing and care for seniors in the Northeast Region. We offer great benefits, and work that adds purpose to your life. We have fun, too! Come join the team at North Hill!

(with student loan repayment options)

10 holidays
Biannual PTO payout

(up to $4,000 per year)

Gym reimbursement up to $150
Meru Health for 12 free therapy sessions. WebMD Health bonuses worth up to $150 in gift cards

North Hill Elevate Peer to Peer Training Leadership Training External Trainers

Value Cards Generous Referral Bonus Wellness Perks & Initiatives Annual Scrubs Stipend

Position: RECEPTIONIST - PART-TIME 3PM-11PM EVERY OTHER WEEKEND

Location: Needham, MA

Job : 2169

# of Openings: 1

Schedule: Saturday & Sunday | Every Other Weekend

The Pines Edge Skilled Nursing Facility Receptionist is responsible for tending to visitors and managing inquiries on the phone and face to face in regard to daily operations, Resident matters, and communications in regards to Pines Edge Skilled Nursing Facility.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Creates and maintains an enthusiastic and positive environment
• Ensures sign in and out in designated logs
• Answers telephone calls promptly and appropriately. Transfers calls and take messages as required
• Assists Residents with telephone communication as necessary
• Receives inquiries and releases information in accordance with established policies and procedures while maintaining confidentiality at all times
• Maintains a current file of Residents by name and room number, department extensions and key Team Members
• Manages incoming mail for the households
• Supports Resident move-in and move-out process through chart prep and labeling
• Maintains a supply of charting materials at all times
• Provides administrative support for Pines Edge to include daily census, Resident information and business office administration
• Provides necessary census information to appropriate parties and departments via email
• Posts daily staffing summary and schedule per regulation
• Ensures the distribution of daily newspapers
• Recognizes and reports all allegations of Resident abuse, neglect, exploitation, social media exposure, and/or misappropriation of Resident property immediately
• Assists with scheduling as needed as well as providing household assistance as needed
• Meets department uniform, appearance and grooming requirements
• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment

• Ability to maintain confidentiality and strong customer support skills
• Ability to work independently with limited supervision
• Must possess the ability to deal tactfully with Team Members, Residents, family members, visitors, and the general public
• Work professionally with people from a wide variety of cultural and socio-economic backgrounds
• Complies with protection of health information (HIPAA) safeguards
• When working in Resident areas, must be able to communicate effectively in English
• Attends and participates in in-service educational classes, memory care training, Healthcare Academy and staff meetings as directed

• High…