Senior Manager, Global People Experience (HR) Operations
Listed on 2026-08-14
-
HR/Recruitment
HR Generalist / Talent Management, HRIS Specialist, HR Manager, Regulatory Compliance Specialist
About Us
Shark Ninjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja
, the company has a proven track recordof bringing disruptive innovation to market and developing one consumer product after another has allowed
Shark
Ninjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
Job OverviewWe’re looking for a builder.
As Shark Ninja continues its rapid global growth, the Senior Manager, Global People Experience (HR) Operations will help build the future of People Experience Operations by partnering with the VP, Global Total Rewards and regional People Experience Operations leaders to evolve a modern, scalable global operating model that delivers exceptional employee experiences while enabling the business to move with speed.
Total Rewards includes Compensation, Benefits, Global Mobility, Immigration, HRIS, Workforce Intelligence, and People Experience / Human Resources Operations. Within that broader organization, People Experience Operations is responsible for creating simple, intuitive, technology-enabled experiences across the employee lifecycle - from post-offer onboarding through offboarding.
This role will lead operational execution across the Americas (United States, Canada, and LATAM) while collaborating globally to define guiding principles, strengthen governance, and continuously improve shared processes. It is a highly cross-functional role that partners closely with HR Business Partners, regional People teams, HRIS, Workforce Intelligence, Compensation, Benefits, Payroll, Talent Acquisition, IT, Finance, Legal, and business leaders to ensure People operations are consistent, scalable, and trusted across the organization.
As Shark Ninja continues to implement Oracle HCM Cloud, this leader will play a critical role in simplifying processes, leveraging AI-enabled capabilities, strengthening data integrity, and building scalable operations that improve both the employee and manager experience. Success in this role requires someone who is Rarely Satisfied
, embraces Progress over Perfection
, understands that Details Make the Difference
, Communicates for Impact
, and believes Winning is a Team Sport
. You will thrive in Shark Ninja’s Outrageously Extraordinary culture by demonstrating a Relentless Drive for Edge
, Insatiable Impatience for Action
, Deep-Seated Confidence
, and a Genuine Belief in the Journey
.
Shape the Global People Experience Operating Model
- Partner with the VP, Global Total Rewards and regional People Experience Operations leaders to define, operationalize, and continuously evolve Shark Ninja’s global People Experience operating model.
- Drive alignment around global guiding principles, governance, and standard processes while incorporating regional requirements and business needs.
- Lead People Experience Operations across the Americas while influencing consistency and scalability across the global team.
- Continuously improve the employee lifecycle from accepted offer through offboarding, creating experiences that are intuitive, efficient, and employee-centric.
- Identify opportunities to simplify, standardize, and modernize People processes while improving speed, quality, and service delivery.
- Build a service mindset that enhances the experience of associates, managers, HRBPs, and People team members.
- Serve as the business process owner for People Experience Operations…
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