Enterprise Growth Lead

Overview

Custom

GPT.ai helps enterprises deploy secure, high-quality AI assistants tailored to their own data and workflows. Our enterprise book has doubled in six months. We're hiring a dedicated Enterprise Growth Lead to take ownership, standardize the motion, and drive expansion.

This Role Is Not for Everyone

We're a fast-growing startup where things change weekly. You won't inherit a playbook — you'll build one. If you want predictability, clear swim lanes, and a mature process, this isn't it.

If you thrive in chaos, solve problems before anyone asks, and want massive ownership and impact at a pivotal moment in our growth — keep reading.

The Opportunity

You'll own 50+ enterprise accounts from Day 1. You'll master the product, take over day-to-day account operations, and build a repeatable, metrics-driven playbook from scratch. You'll run QBRs/EBRs, manage renewals, identify expansion opportunities, and ensure our customers realize measurable value from AI.

This is not a customer success role that "also does renewals." This is a revenue role. You own the number.

• Own and grow an enterprise book: renewals, expansions, clean forecasting, zero surprises
• Ramp fast:
  Learn the product end-to-end, shadow existing calls, become customer-ready quickly
• Build the AM motion from scratch: account plans, mutual success plans, Q  templates, renewal/expansion playbooks, risk registers
• Map each account: executive goals, outcomes, champions, users, procurement/legal, budget owners, renewal timelines
• Drive adoption and outcomes: define success metrics per account, accelerate time-to-first-value, raise utilization
• Find and land growth: uncover cross-sell/upsell opportunities, maintain expansion pipeline, close with ROI narratives
• Own escalations: coordinate with Support/Product/Engineering, manage issues clearly with stakeholders
• Be the voice of customer: synthesize feedback, influence the roadmap, communicate product changes

• Founder mentality:
  You treat the business like it's yours
• High agency:
  You figure it out before asking for permission
• Grit:
  You don't quit when things get hard — long hours don't scare you when there's a customer to save or a deal to close
• Revenue-focused:
  You think in dollars, not meetings. "I ran 20 QBRs" is not success; "$X pipeline from QBRs" is
• Product-minded:
  You understand the product deeply enough to see expansion opportunities others miss
• Curious:
  You ask great questions. You dig until you understand. You think in systems

• 3+ years in roles that blend business and technology (account management, solutions, product, analytics) with a consultative, customer-facing approach
• Track record of negotiating and closing deals — expansions, renewals, or net-new
• Proven ability to spot client opportunities — both stated needs and latent ones

• 30 days: Own 15+ accounts, first renewal closed solo
• 90 days: 100% renewal rate, 2+ upsells closed, playbook v1 documented

• Massive book from Day 1: 40+ enterprise accounts portfolio
• AI-first product in the fastest-growing market in tech
• Direct CEO and leadership access — no layers
• $150K OTE: $80,000 base + $70K on-target commission on renewals and upsells
• Stock options (discussed at offer, along with commission structure)
• Occasional travel for customer on-site meetings

• Linked In AI screening (this application)
• On-site interview in Needham, MA

We don t do 5-round interview marathons. We want to see your work, not your interview skills.