Vice President - Product Quality

About Us

Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains.

Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

The Vice President of Product Excellence is a senior executive responsible for ensuring the quality, reliability, and compliance of all embedded electronics, firmware, and software components in the company’s consumer products. This leader will shape quality strategies that align with product innovation, regulatory compliance, and customer satisfaction, overseeing quality functions across hardware electronics and digital technologies.

• Develop and implement a comprehensive quality strategy for electrical systems and software across all product lines.
• Partner with Engineering, Product, Operations, and Compliance to ensure quality is integrated early and throughout the product development lifecycle.
• Represent the Quality function in executive decision-making and strategic planning processes.

• Establish and enforce rigorous testing and validation protocols for embedded systems, connectivity modules, firmware, and companion apps.
• Ensure compliance with industry standards and regulations (e.g., UL, FCC, CE, ISO 26262, IEC 61508, GDPR, cybersecurity standards).
• Maintain a robust software and hardware quality management system that supports traceability, version control, and defect tracking.

• Drive quality risk assessments during concept, design, prototyping, and launch phases.
• Oversee validation of hardware-software integration and product interoperability.
• Lead root cause analysis, corrective/preventive actions (CAPA), and quality incident resolution.

• Leverage analytics, field data, and user feedback to identify and resolve quality issues.
• Use KPIs and dashboards to track defect rates, test coverage, field failure rates, and software performance.

• Build and lead a cross-functional team of electrical quality engineers, software QA, and systems testers.
• Champion a culture of innovation, accountability, and continuous improvement within the quality organization.

• Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, Software Engineering, or related field.
• 15+ years of experience in hardware/software quality engineering, with 5+ years in a senior leadership role.
• Proven expertise in embedded systems, IoT devices, mobile applications, and consumer product development.
• In-depth knowledge of QA methodologies, standards, and tools for both hardware and software (e.g., ISO 9001, ISTQB, Agile testing, JIRA, Jenkins, automated testing).
• Strong knowledge of product safety, EMC, and cybersecurity standards.

• Experience with connected products, smart home devices, wearables, or other electronics-heavy consumer goods.
• Certifications in Quality (ASQ, ISTQB), Six Sigma, or Agile/Scrum frameworks.
• Experience managing distributed quality teams and global manufacturing partners.

The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life…