Director of IT Solutions, Process & Delivery

Overview

Salary: $215,000 - $235,000

NOTE:
This is a hybrid role. Must be in Needham office 2-3 days a week. We will not consider remote.

Why Work With Us?

At Candel, our people drive our success. We value diversity, collaboration, and bold thinking in a supportive, mission driven environment. Like a team, we show up for each other and stay focused on making a difference for patients and families. Our leadership is transparent and empowering, and our culture is built on trust, flexibility, and accountability, encouraging ownership and innovation every day.

If you thrive in a lean, fast moving environment where your work truly matters, you will feel at home here.

Our Science: Advancing Cancer Immunotherapies. Candel is a clinical stage biopharmaceutical company developing off the shelf, multimodal cancer immunotherapies designed to stimulate personalized, systemic anti tumor immune responses. Our proprietary platforms leverage genetically modified adenovirus and HSV constructs. With positive Phase 3 results for our lead candidate, this is a pivotal and exciting time to join Candel and help bring transformative cancer treatments to patients.

Learn more at

The Associate Director/Director, Information Technology is a key leader within the Information Technology organization working on both tactical and strategic goals, projects and support related to business systems across the organization. This role will also help develop SOPs and Procedures within the IT organization, especially as it relates to IT Lifecycle Management and System Development Life Cycle activities.

This role is ideal for an IT leader who enjoys building strong relationships, solving complex problems, and owning initiatives from concept through execution. You will help shape how systems are selected, implemented, governed, and continuously improved while supporting the day to day technology needs of a fast paced biotech environment.

• Develop, maintain, and ensure consistent application of policies and procedures related to system application selection (RFI/RFP, contracts, SOWs), implementation and maintenance, ensuring compliance with business standards and project management best practices.
• Actively learn and understand the Company’s end to end business processes and how data is transferred from one system to another, in order to map out and plan systems and applications integrations.
• Work with internal stakeholders and external vendors to identify, evaluate, and recommend commercially available applications to support business needs, collaborating with department project leads to develop the formal business cases for proposed system implementations, replacements or enhancements.
• As the IT business partner for system applications evaluations and implementations, ensure key factors such as level of diligence, systems integration, data security, risk, etc. are considered and appropriately documented as part of the evaluation process.
• Act as the IT project lead on SaaS implementations or enhancement projects, working collaboratively with other project team members to ensure successful delivery of the project. Coordinate project priorities, timelines, and resource allocation with multiple stakeholders. Where needed, provide IT support for functional area application implementations and system enhancements.
• Develop and maintain required GxP and non‑GxP SDLC documentation—including traceability, design and configuration specs, UAT scripts, security and validation deliverables, and change‑control artifacts—for assigned SaaS and in‑house databases.
• In collaboration with the Legal department, negotiate and maintain service level agreement contracts with external vendors, where applicable.
• Review, update and document the change management process for all applications across the organization to ensure consistency in approach, approvals, and other considerations.
• Facilitate and troubleshoot issues related to business applications.
• Plan and manage budget proposals and approved budgets in accordance with the Company’s strategic and operating plans and Finance policies.
• Other duties as assigned.

• Minimum…