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Systems Engineer IT Consultant

CX Systems Lead: CRM, CCaaS & Integrations Architect

Job in Needham, Norfolk County, Massachusetts, 02492, USA
Listing for: SharkNinja
Full Time position
Listed on 2026-04-17
Job specializations:
  • IT/Tech
    Systems Engineer, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global product design company in Needham is looking for a CX Systems Developer Lead to spearhead the design and implementation of integrated consumer experience solutions. The role emphasizes leading technology solutions across Salesforce Service Cloud and CCaaS platforms, particularly Zoom. Candidates should have at least 5 years of experience in CX systems development and a track record of configuring enterprise platforms.

The position offers a competitive salary range and comprehensive benefits including insurance packages and a 401(k) plan.
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