Sr. UX Designer - DTC​/Ecommerce

About Us

Shark Ninjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains.

Headquartered in Needham, Massachusetts with more than4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

Needham, MA | Hybrid – 3 days per week in office

Shark Ninja is looking for a Sr. UX Designer to join our Global Digital Store team in Needham, MA. This role is central to delivering high-quality, user-centered digital experiences across Shark Ninja's direct-to-consumer websites globally. You will own complex UX work streams from brief through final handoff, partner closely with product, creative, and marketing teams, and contribute to the design systems and standards that keep our ecommerce experiences consistent and scalable across markets.

This is a hands‑on design role for someone who is confident owning projects independently, brings strong craft and editorial judgment, and can operate at pace in a fast-moving ecommerce environment without losing sight of the user.

• Own the end-to-end UX design process for assigned digital work streams — from discovery and wireframes through prototypes, design system updates, stakeholder reviews, and developer handoff.
• Design across a range of e‑commerce areas including homepages, product listing pages, product pages, checkout flows, navigation, landing pages, and on‑site personalization.
• Apply responsive and mobile‑first principles to every experience, advocating for accessibility and usability at each stage and ensuring designs meet critical viewport responsiveness needs.
• Operate at expert level in Figma — building components, managing libraries, and ensuring files are clean, scalable, and ready for development via tokenization.
• Partner with research and analytics teams to ground design decisions in user behavior and business data. Contribute to user testing sessions, session replay analysis, and A/B testing to validate and refine solutions. Translate consumer insights and performance data into actionable design improvements.
• Work closely with product managers, developers, creative teams, and regional DTC partners to align on requirements and deliver fast, high-quality UX solutions.
• Contribute to Shark Ninja's shared design systems, Figma libraries, and style guides, helping maintain consistency and scalability across regions. Participate actively in design reviews and critique sessions, communicating design rationale clearly and incorporating feedback constructively. Informally support more junior designers on the team through review and day‑to‑day collaboration.

• 4+ years of UX design experience with a focus on e‑commerce or direct-to-consumer digital products.
• Expert Figma proficiency in components, auto‑layout, design systems, and developer handoff.
• Portfolio demonstrating end-to-end UX work: research, ideation, wireframes, prototypes, and final design.
• Strong command of responsive design, interaction design, and usability best practices.
• AI knowledge in how to leverage and integrate Claude, Figma and other AI tools to increase efficiency and design automation.
• Demonstrated ability to use user research, analytics, and A/B testing data to validate design decisions.
• Clear, confident communication skills able to present and defend design decisions to product, marketing, and development partners.

• Experience working within a global or multi‑market e‑commerce environment.
• Familiarity with Adobe Creative Suite, user research platforms, and analytics dashboards.
• Working knowledge of UI engineering principles and front‑end implementation considerations.
• Experience using AI tools within design workflows (e.g., Figma AI, generative tools…