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Senior L3 Support Engineer - Code, Debug On-Call
Job in
Needham, Norfolk County, Massachusetts, 02492, USA
Listed on 2026-07-13
Listing for:
Advisor360 LLC.
Full Time, Per diem
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Engineer
Job Description & How to Apply Below
Advisor
360° is seeking a hands-on, highly technical L3 Support Engineer to join our top-tier Support team in Needham, MA. You will own Tier 3 / R&D-level cases, dig into logs, reproduce tricky bugs, and partner with R&D to deliver impactful solutions.
You’ll be the voice of the customer, guiding product quality, supportability, and service improvements. If you thrive on solving hard problems, reading logs as readily as code, you will explain fixes to developers and customers alike.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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