Manager, Media Operations

About Us

Shark Ninja a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another allowing Shark Ninja to enter multiple product categories, driving significant growth and market share gains.

Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

At Shark Ninja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

The Manager, Media Operations supports the execution and optimization of Shark Ninja’s Demand Acceleration Platform, helping ensure paid media campaigns are launched accurately, measured consistently, and governed according to global standards.

The Manager, Media Operations serves as an operational partner to media, analytics, technology, and agency teams by supporting campaign trafficking, naming conventions, data quality, tagging standards, reporting readiness, and workflow improvements. The ideal Manager, Media Operations is highly organized, detail-oriented, analytically minded, and eager to learn how world-class media operations enable faster decision-making and stronger business results.

This is a hands‑on role focused on execution, process management, and operational excellence rather than team leadership or enterprise‑wide governance.

• Support campaign setup, trafficking, QA, and launch processes across major media platforms.
• Facilitate and expedite paid social boosting with Media Agency.
• Apply and validate naming conventions, campaign taxonomies, tracking requirements, and media standards.
• Review campaigns for accuracy prior to launch and identify issues before they impact performance.
• Partner with agency and platform teams to troubleshoot launch, tracking, or reporting issues.
• Maintain documentation, templates, creative specifications, and operational resources.

• Support implementation and maintenance of taxonomy standards across platforms.
• Monitor campaign tracking, UTMs, tags, and pixels to ensure data quality and consistency.
• Assist in investigating data discrepancies and work with analytics teams to resolve issues.
• Help maintain accurate campaign metadata to support reporting, attribution, and financial reconciliation.
• Support measurement readiness for dashboards, experiments, and reporting initiatives.

• Help manage workflows from campaign intake through launch and reporting.
• Maintain SOPs, checklists, and process documentation to improve consistency.
• Track operational service levels and support adherence to launch timelines.
• Identify opportunities to improve efficiency through templates, automation, and streamlined processes.
• Contribute to continuous improvement initiatives and operational best practices.

• Support implementation of brand safety and suitability controls across platforms.
• Assist with monitoring verification tools and tracking compliance requirements.
• Help maintain documentation related to tracking governance, privacy requirements, and platform updates.
• Escalate potential issues or risks when identified.

• Partner with media planning, investment, analytics, creative, finance, and regional media teams.
• Coordinate with agencies and vendor partners to ensure operational requirements are met.
• Participate in project meetings and provide updates on operational readiness, campaign launches, and process improvements.
• Serve as a reliable point of contact for day‑to‑day media operations support.